Add FAQ entry to solve issue with IE and IIS
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@ -89,6 +89,7 @@ Using Kanboard
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- [Solving database migration issues](solving-database-migration-issues.markdown)
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- [Blank page after upgrading](solving-blank-page-issue.markdown)
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- [Unable to open a session on Windows IIS and Internet Explorer](solving-session-issue-windows-iis-ie.markdown)
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- [Performances](performances.markdown)
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Technical details
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@ -0,0 +1,19 @@
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I'm not able to login with Internet Explorer and Microsoft IIS
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==============================================================
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If you are not able to login and always get the error **"Username or password required"** even if you have entered the right credentials,
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that means there is a problem with the session.
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For example, this is a known issue if you meet these criteria:
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- You are using a domain name with an underscore: `kanboard_something.mycompany.tld`
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- You are using Microsoft Windows Server and IIS
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- Your browser is Internet Explorer
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Solution: **Do not use underscore in the domain name because this is not a valid domain name**.
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Explanation: Internet Explorer doesn't accept cookies with a domain name with underscores because it's not valid.
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Reference:
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- https://support.microsoft.com/en-us/kb/316112
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