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Ticketing updates - guest view & resolved vs closed

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- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
This commit is contained in:
wrongecho
2024-08-17 23:42:39 +01:00
parent ad9b69ae10
commit 0025503ff8
2 changed files with 6 additions and 6 deletions
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6
guest_view_ticket.php
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@@ -24,9 +24,9 @@ $url_key = sanitizeInput($_GET['url_key']);
$ticket_id = intval($_GET['ticket_id']);
$ticket_sql = mysqli_query($mysqli,
"SELECT * FROM tickets
LEFT JOIN users on ticket_assigned_to = user_id
LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
"SELECT * FROM tickets
LEFT JOIN users on ticket_assigned_to = user_id
LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
WHERE ticket_id = $ticket_id AND ticket_url_key = '$url_key'"
);