From 02694f6720e3e30ec1a1d16826c0b965c56b3898 Mon Sep 17 00:00:00 2001
From: johnnyq <johnny@pittpc.com>
Date: Mon, 17 Nov 2025 12:10:10 -0500
Subject: [PATCH] Fix Broken Links in Email to Agent via Client Portal Ticket
 Update, update changelog

---
 CHANGELOG.md    | 1 +
 client/post.php | 4 ++--
 2 files changed, 3 insertions(+), 2 deletions(-)

diff --git a/CHANGELOG.md b/CHANGELOG.md
index 3b1e8663..d8af4496 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -20,6 +20,7 @@ This file documents all notable changes made to ITFlow.
 - Don't Show add contact, asset, vendor, watcher if not client is assigned to a ticket.
 - Don't Show Public Comment & Email if contact email doesn't exist.
 - Fixed IMAP Test whicn now uses RAW TCP Connection instead of the depracated php-imap extension.
+- Fix Broken Link in Ticket Updates via Client Portal to agent.
 
 ### Added / Changed
 - [Feature] Added Asset Tags.
diff --git a/client/post.php b/client/post.php
index c61bff63..054f1139 100644
--- a/client/post.php
+++ b/client/post.php
@@ -49,7 +49,7 @@ if (isset($_POST['add_ticket'])) {
         $details = removeEmoji($details);
 
         $email_subject = "ITFlow - New Ticket - $client_name: $subject";
-        $email_body = "Hello, <br><br>This is a notification that a new ticket has been raised in ITFlow. <br>Client: $client_name<br>Priority: $priority<br>Link: https://$config_base_url/ticket.php?ticket_id=$ticket_id <br><br><b>$subject</b><br>$details";
+        $email_body = "Hello, <br><br>This is a notification that a new ticket has been raised in ITFlow. <br>Client: $client_name<br>Priority: $priority<br>Link: https://$config_base_url/agent/ticket.php?ticket_id=$ticket_id&client_id=$session_client_id <br><br><b>$subject</b><br>$details";
 
         // Queue Mail
         $data = [
@@ -113,7 +113,7 @@ if (isset($_POST['add_ticket_comment'])) {
             $tech_name = sanitizeInput($tech_details['user_name']);
 
             $subject = "$config_app_name Ticket updated - [$config_ticket_prefix$ticket_number] $ticket_subject";
-            $body    = "Hello $tech_name,<br><br>A new reply has been added to the below ticket, check ITFlow for full details.<br><br>Client: $client_name<br>Ticket: $config_ticket_prefix$ticket_number<br>Subject: $ticket_subject<br><br>https://$config_base_url/ticket.php?ticket_id=$ticket_id";
+            $body    = "Hello $tech_name,<br><br>A new reply has been added to the below ticket, check ITFlow for full details.<br><br>Client: $client_name<br>Ticket: $config_ticket_prefix$ticket_number<br>Subject: $ticket_subject<br><br>https://$config_base_url/agent/ticket.php?ticket_id=$ticket_id&client_id=$session_client_id";
 
             $data = [
                 [