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Add Urgent Priority, move Per Client SLA Settings to notes tab in client add / edit modal remove unnessesary sla admin setting for client overide

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This commit is contained in:
johnnyq
2026-07-29 00:49:31 -04:00
parent d5ed05017b
commit 07c73a6a04
29 changed files with 107 additions and 294 deletions
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85
admin/modals/sla/sla_assignment_client.php
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@@ -1,85 +0,0 @@
<?php
require_once '../../includes/modal_header.php';
// With a client_id we're editing that client's overrides, otherwise adding new
$client_id = intval($_GET['client_id'] ?? 0);
$client_name = '';
$client_assignments = [];
if ($client_id) {
$client_row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT client_name FROM clients WHERE client_id = $client_id LIMIT 1"));
$client_name = escapeHtml($client_row['client_name']);
$sql_assignments = mysqli_query($mysqli, "SELECT sla_assignment_priority, sla_assignment_sla_id FROM sla_assignments WHERE sla_assignment_client_id = $client_id");
while ($assignment_row = mysqli_fetch_assoc($sql_assignments)) {
$client_assignments[$assignment_row['sla_assignment_priority']] = intval($assignment_row['sla_assignment_sla_id']);
}
}
$sql_slas = mysqli_query($mysqli, "SELECT sla_id, sla_name FROM slas WHERE sla_archived_at IS NULL ORDER BY sla_name ASC");
$active_slas = [];
while ($sla_row = mysqli_fetch_assoc($sql_slas)) {
$active_slas[intval($sla_row['sla_id'])] = $sla_row['sla_name'];
}
ob_start();
?>
<div class="modal-header bg-dark">
<h5 class="modal-title"><i class="fas fa-fw fa-random mr-2"></i><?= $client_id ? "Editing SLA overrides: <strong>$client_name</strong>" : "New client SLA override" ?></h5>
<button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span>
</button>
</div>
<form action="post.php" method="post" autocomplete="off">
<input type="hidden" name="csrf_token" value="<?= $_SESSION['csrf_token'] ?>">
<div class="modal-body">
<div class="form-group">
<label>Client <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
</div>
<?php if ($client_id) { ?>
<input type="hidden" name="client_id" value="<?= $client_id ?>">
<input type="text" class="form-control" value="<?= $client_name ?>" disabled>
<?php } else { ?>
<select class="form-control select2" name="client_id" required>
<option value="">- Client -</option>
<?php
$sql_clients = mysqli_query($mysqli, "SELECT client_id, client_name FROM clients WHERE client_archived_at IS NULL ORDER BY client_name ASC");
while ($client_row = mysqli_fetch_assoc($sql_clients)) { ?>
<option value="<?= intval($client_row['client_id']) ?>"><?= escapeHtml($client_row['client_name']) ?></option>
<?php } ?>
</select>
<?php } ?>
</div>
</div>
<?php foreach (['Low', 'Medium', 'High'] as $priority) {
$current = $client_assignments[$priority] ?? 'default';
?>
<div class="form-group">
<label><?= $priority ?> priority</label>
<select class="form-control" name="client_sla_<?= strtolower($priority) ?>">
<option value="default" <?php if ($current === 'default') { echo "selected"; } ?>>Default (follow global)</option>
<option value="0" <?php if ($current === 0) { echo "selected"; } ?>>None (no SLA)</option>
<?php foreach ($active_slas as $active_sla_id => $active_sla_name) { ?>
<option value="<?= $active_sla_id ?>" <?php if ($current === $active_sla_id) { echo "selected"; } ?>><?= escapeHtml($active_sla_name) ?></option>
<?php } ?>
</select>
</div>
<?php } ?>
</div>
<div class="modal-footer">
<button type="submit" name="save_client_sla_assignment" class="btn btn-primary text-bold"><i class="fas fa-check mr-2"></i>Save</button>
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
</div>
</form>
<?php
require_once '../../../includes/modal_footer.php';