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Add Urgent Priority, move Per Client SLA Settings to notes tab in client add / edit modal remove unnessesary sla admin setting for client overide

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johnnyq
2026-07-29 00:49:31 -04:00
parent d5ed05017b
commit 07c73a6a04
29 changed files with 107 additions and 294 deletions
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1
agent/recurring_tickets.php
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@@ -68,6 +68,7 @@ $sql = mysqli_query(
CASE
WHEN '$sort' = 'recurring_ticket_priority' THEN
CASE recurring_ticket_priority
WHEN 'Urgent' THEN 0
WHEN 'High' THEN 1
WHEN 'Medium' THEN 2
WHEN 'Low' THEN 3