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Add Urgent Priority, move Per Client SLA Settings to notes tab in client add / edit modal remove unnessesary sla admin setting for client overide

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johnnyq
2026-07-29 00:49:31 -04:00
parent d5ed05017b
commit 07c73a6a04
29 changed files with 107 additions and 294 deletions
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agent/tickets.php
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@@ -117,6 +117,7 @@ $query =
CASE
WHEN '$sort' = 'ticket_priority' THEN
CASE ticket_priority
WHEN 'Urgent' THEN 0
WHEN 'High' THEN 1
WHEN 'Medium' THEN 2
WHEN 'Low' THEN 3