From 08fc72ded75ab976e4cc3a28974cbd582bfb40e3 Mon Sep 17 00:00:00 2001
From: johnnyq <johnny@pittpc.com>
Date: Wed, 27 Mar 2024 23:12:17 -0400
Subject: [PATCH] Fix Last Reponse Column under tickets and client tickets use
 the ticket_reply_created_at instead of ticket_updated_at

---
 client_tickets.php | 8 +++++---
 tickets.php        | 9 +++++----
 2 files changed, 10 insertions(+), 7 deletions(-)

diff --git a/client_tickets.php b/client_tickets.php
index b5d6bbce..4c2d1340 100644
--- a/client_tickets.php
+++ b/client_tickets.php
@@ -201,7 +201,7 @@ $total_scheduled_tickets = intval($row['total_scheduled_tickets']);
                     // Get who last updated the ticket - to be shown in the last Response column
                     $ticket_reply_type = "Client"; // Default to client for unreplied tickets
                     $ticket_reply_by_display = ""; // Default none
-                    $sql_ticket_reply = mysqli_query($mysqli, "SELECT ticket_reply_type, contact_name, user_name FROM ticket_replies
+                    $sql_ticket_reply = mysqli_query($mysqli, "SELECT ticket_reply_type, ticket_reply_created_at, contact_name, user_name FROM ticket_replies
                         LEFT JOIN users ON ticket_reply_by = user_id
                         LEFT JOIN contacts ON ticket_reply_by = contact_id
                         WHERE ticket_reply_ticket_id = $ticket_id
@@ -217,11 +217,13 @@ $total_scheduled_tickets = intval($row['total_scheduled_tickets']);
                         } else {
                             $ticket_reply_by_display = nullable_htmlentities($row['user_name']);
                         }
+                        $ticket_reply_created_at = nullable_htmlentities($row['ticket_reply_created_at']);
+                        $ticket_reply_created_at_time_ago = timeAgo($ticket_reply_created_at);
                     }
 
                     ?>
 
-                    <tr class="<?php if(empty($ticket_updated_at)) { echo "text-bold"; }?> <?php if ($ticket_reply_type == "Client") { echo "table-warning"; } ?>">
+                    <tr class="<?php if(empty($ticket_reply_created_at)) { echo "text-bold"; }?> <?php if ($ticket_reply_type == "Client") { echo "table-warning"; } ?>">
 
                         <!-- Ticket Number -->
                         <td>
@@ -269,7 +271,7 @@ $total_scheduled_tickets = intval($row['total_scheduled_tickets']);
 
                         <!-- Ticket Last Response -->
                         <td>
-                            <div><?php echo $ticket_updated_at_display; ?></div>
+                            <div title="<?php echo $ticket_reply_created_at; ?>"><?php echo $ticket_reply_created_at_time_ago; ?></div>
                             <div><?php echo $ticket_reply_by_display; ?></div>
                         </td>
 
diff --git a/tickets.php b/tickets.php
index 957baa8e..310c942d 100644
--- a/tickets.php
+++ b/tickets.php
@@ -374,7 +374,7 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
                             // Get who last updated the ticket - to be shown in the last Response column
                             $ticket_reply_type = "Client"; // Default to client for unreplied tickets
                             $ticket_reply_by_display = ""; // Default none
-                            $sql_ticket_reply = mysqli_query($mysqli, "SELECT ticket_reply_type, contact_name, user_name FROM ticket_replies
+                            $sql_ticket_reply = mysqli_query($mysqli, "SELECT ticket_reply_type, ticket_reply_created_at, contact_name, user_name FROM ticket_replies
                             LEFT JOIN users ON ticket_reply_by = user_id
                             LEFT JOIN contacts ON ticket_reply_by = contact_id
                             WHERE ticket_reply_ticket_id = $ticket_id
@@ -391,11 +391,12 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
                                     $ticket_reply_by_display = nullable_htmlentities($row['user_name']);
                                 }
                                 $ticket_reply_created_at = nullable_htmlentities($row['ticket_reply_created_at']);
+                                $ticket_reply_created_at_time_ago = timeAgo($ticket_reply_created_at);
                             }
 
                             ?>
 
-                            <tr class="<?php if(empty($ticket_updated_at)) { echo "text-bold"; }?> <?php if ($ticket_reply_type == "Client") { echo "table-warning"; } ?>">
+                            <tr class="<?php if(empty($ticket_reply_created_at)) { echo "text-bold"; }?> <?php if ($ticket_reply_type == "Client") { echo "table-warning"; } ?>">
 
                                 <!-- Ticket Bulk Select -->
                                 <td>
@@ -456,13 +457,13 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
 
                                 <!-- Ticket Last Response -->
                                 <td>
-                                    <div><?php echo $ticket_updated_at_display; ?></div>
+                                    <div title="<?php echo $ticket_reply_created_at; ?>"><?php echo $ticket_reply_created_at_time_ago; ?></div>
                                     <div><?php echo $ticket_reply_by_display; ?></div>
                                 </td>
 
                                 <!-- Ticket Created At -->
                                 <td>
-                                    <?php echo $ticket_created_at_time_ago; ?>
+                                    <?php echo $ticket_created_at; ?>
                                     <br>
                                     <small class="text-secondary"><?php echo $ticket_created_at; ?></small>
                                 </td>