diff --git a/client_contacts.php b/client_contacts.php
index 619a5515..5cf00951 100644
--- a/client_contacts.php
+++ b/client_contacts.php
@@ -66,7 +66,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
                     <tr>
                         <th class="text-center"><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=contact_name&o=<?php echo $disp; ?>">Name</a></th>
                         <th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=contact_department&o=<?php echo $disp; ?>">Department</a></th>
-                        <th>Contact Info</th>
+                        <th>Contact</th>
                         <th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=location_name&o=<?php echo $disp; ?>">Location</a></th>
                         <th class="text-center">Action</th>
                     </tr>
diff --git a/cron_ticket_email_parser.php b/cron_ticket_email_parser.php
index 939d54b2..f8924b42 100644
--- a/cron_ticket_email_parser.php
+++ b/cron_ticket_email_parser.php
@@ -169,7 +169,7 @@ function addReply($from_email, $date, $subject, $ticket_number, $message, $attac
     // Capture just the latest/most recent email reply content
     //  based off the "#--itflow#" line that we prepend the outgoing emails with (similar to the old school --reply above this line--)
     $message = explode("##- Please type your reply above this line -##", $message);
-    $message = nl2br(nullable_htmlentities(strip_tags($message[0])));
+    $message = nl2br($message[0]);
     $message = "<i>Email from: $from_email at $date:-</i> <br><br>$message";
 
     // Lookup the ticket ID