diff --git a/calendar_events.php b/calendar_events.php
index ad1a2370..73625e5b 100644
--- a/calendar_events.php
+++ b/calendar_events.php
@@ -25,6 +25,7 @@ require_once "calendar_event_add_modal.php";
require_once "calendar_add_modal.php";
+
//loop through IDs and create a modal for each
$sql = mysqli_query($mysqli, "SELECT * FROM events LEFT JOIN calendars ON event_calendar_id = calendar_id");
while ($row = mysqli_fetch_array($sql)) {
@@ -123,6 +124,16 @@ while ($row = mysqli_fetch_array($sql)) {
}
+ //Tickets Scheduled
+ $sql = mysqli_query($mysqli, "SELECT * FROM clients LEFT JOIN tickets ON client_id = ticket_client_id WHERE ticket_schedule IS NOT NULL");
+ while ($row = mysqli_fetch_array($sql)) {
+ $event_id = intval($row['ticket_id']);
+ $event_title = json_encode($row['ticket_prefix'] . $row['ticket_number'] . " " . $row['ticket_subject']);
+ $event_start = json_encode($row['ticket_schedule']);
+
+ echo "{ id: $event_id, title: $event_title, start: $event_start, color: 'red', url: 'ticket.php?ticket_id=$event_id' },";
+ }
+
//Vendors Added Created
$sql = mysqli_query($mysqli, "SELECT * FROM clients LEFT JOIN vendors ON client_id = vendor_client_id WHERE vendor_template = 0");
while ($row = mysqli_fetch_array($sql)) {
diff --git a/post/ticket.php b/post/ticket.php
index 9b42986f..c81e2d9e 100644
--- a/post/ticket.php
+++ b/post/ticket.php
@@ -1143,4 +1143,82 @@ if(isset($_POST['set_billable_status'])) {
header("Location: " . $_SERVER["HTTP_REFERER"]);
+}
+
+if (isset($_POST['edit_ticket_schedule'])) {
+
+ validateTechRole();
+
+ $ticket_id = intval($_POST['ticket_id']);
+ $schedule = sanitizeInput($_POST['scheduled_date_time']);
+ $ticket_link = "ticket.php?ticket_id=$ticket_id";
+ $full_ticket_url = "https://$config_base_url/portal/ticket.php?ticket_id=$ticket_id";
+ $ticket_link_html = "$ticket_link";
+
+ mysqli_query($mysqli,
+ "UPDATE tickets SET
+ ticket_schedule = '$schedule',
+ ticket_status = 'Scheduled'
+ WHERE ticket_id = $ticket_id"
+ );
+
+
+
+ //Send email to client and assigned user
+
+ $sql = mysqli_query($mysqli,"SELECT * FROM tickets
+ LEFT JOIN clients ON ticket_client_id = client_id
+ LEFT JOIN contacts ON ticket_contact_id = contact_id
+ LEFT JOIN users ON ticket_assigned_to = user_id
+ WHERE ticket_id = $ticket_id
+ ");
+
+ $row = mysqli_fetch_array($sql);
+
+ $client_id = intval($row['ticket_client_id']);
+ $client_name = sanitizeInput($row['client_name']);
+ $contact_name = sanitizeInput($row['contact_name']);
+ $contact_email = sanitizeInput($row['contact_email']);
+ $ticket_prefix = sanitizeInput($row['ticket_prefix']);
+ $ticket_number = intval($row['ticket_number']);
+ $ticket_subject = sanitizeInput($row['ticket_subject']);
+
+ $data = [
+ [
+ 'from' => $config_ticket_from_email,
+ 'from_name' => $config_ticket_from_name,
+ 'recipient' => $contact_email,
+ 'recipient_name' => $contact_name,
+ 'subject' => "Ticket Scheduled - [$ticket_prefix$ticket_number] - $ticket_subject",
+ 'body' => "Hello, $contact_name
Your ticket regarding $ticket_subject has been scheduled for $schedule.
--------------------------------
$ticket_link
--------------------------------
We hope the issue was resolved to your satisfaction. If you need further assistance, please raise a new ticket using the below details. Please do not reply to this email.
Ticket: $ticket_prefix$ticket_number
Subject: $ticket_subject
Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id
~
$session_company_name
Support Department
$config_ticket_from_email
$company_phone",
+ ],
+ [
+ 'from' => $config_ticket_from_email,
+ 'from_name' => $config_ticket_from_name,
+ 'recipient' => $row['user_email'],
+ 'recipient_name' => $row['user_first_name'] . ' ' . $row['user_last_name'],
+ 'subject' => "Ticket Scheduled - [$ticket_prefix$ticket_number] - $ticket_subject",
+ 'body' => "Hello, " . $row['user_first_name'] . "
The ticket regarding $ticket_subject has been scheduled for $schedule.
--------------------------------
$ticket_link
--------------------------------
We hope the issue was resolved to your satisfaction. If you need further assistance, please raise a new ticket using the below details. Please do not reply to this email.
Ticket: $ticket_prefix$ticket_number
Subject: $ticket_subject
Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id
~
$session_company_name
Support Department
$config_ticket_from_email
$company_phone",
+ ]
+ ];
+ $response = addToMailQueue($mysqli, $data);
+
+
+ //Logging
+ mysqli_query(
+ $mysqli,
+ "INSERT INTO logs SET
+ log_type = 'Ticket',
+ log_action = 'Modify',
+ log_description = '$session_name modified ticket schedule',
+ log_ip = '$session_ip',
+ log_user_agent = '$session_user_agent',
+ log_user_id = $session_user_id,
+ log_entity_id = $ticket_id"
+ );
+
+ $_SESSION['alert_message'] = "Ticket schedule updated";
+
+ header("Location: " . $_SERVER["HTTP_REFERER"]);
+
}
\ No newline at end of file
diff --git a/ticket.php b/ticket.php
index 431ed96e..ec6896a1 100644
--- a/ticket.php
+++ b/ticket.php
@@ -58,6 +58,7 @@ if (isset($_GET['ticket_id'])) {
$ticket_details = $purifier->purify($row['ticket_details']);
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
$ticket_billable = intval($row['ticket_billable']);
+ $ticket_scheduled_for = nullable_htmlentities($row['ticket_schedule']);
//Set Ticket Bage Color based of priority
if ($ticket_priority == "High") {
@@ -314,7 +315,6 @@ if (isset($_GET['ticket_id'])) {
-
@@ -322,6 +322,8 @@ if (isset($_GET['ticket_id'])) {
+
+