Ticket categories

Add basic support for categorising tickets (e.g. Software/Network)
This commit is contained in:
Marcus Hill
2024-05-26 22:49:57 +01:00
parent 5210fae3ec
commit 159c1d78a0
4 changed files with 63 additions and 19 deletions

View File

@@ -30,6 +30,7 @@ if (isset($_GET['ticket_id'])) {
LEFT JOIN projects ON ticket_project_id = project_id
LEFT JOIN invoices ON ticket_invoice_id = invoice_id
LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
LEFT JOIN categories ON ticket_category = category_id
WHERE ticket_id = $ticket_id LIMIT 1"
);
@@ -54,7 +55,8 @@ if (isset($_GET['ticket_id'])) {
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$ticket_category = nullable_htmlentities($row['ticket_category']);
$ticket_category = intval($row['ticket_category']);
$ticket_category_display = htmlentities($row['category_name']);
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
$ticket_details = $purifier->purify($row['ticket_details']);
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
@@ -404,18 +406,25 @@ if (isset($_GET['ticket_id'])) {
</div>
<div class="col-sm-3">
<?php if($task_count) { ?>
<?php if ($task_count) { ?>
Tasks Completed<span class="float-right text-bold"><?php echo $tasks_completed_percent; ?>%</span>
<div class="progress mt-2" style="height: 20px;">
<div class="progress-bar" style="width: <?php echo $tasks_completed_percent; ?>%;"><?php echo $completed_task_count; ?> / <?php echo $task_count; ?></div>
</div>
<?php } ?>
<?php if($ticket_collaborators) { ?>
<?php if ($ticket_collaborators) { ?>
<div class="mt-2">
<i class="fas fa-fw fa-users mr-2 text-secondary"></i><?php echo $ticket_collaborators; ?>
</div>
<?php } ?>
<?php if ($ticket_category > 0) { ?>
<div class="mt-2">
<i class="fas fa-fw fa-layer-group mr-2 text-secondary"></i><?php echo $ticket_category_display; ?>
</div>
<?php } ?>
</div>
<div class="col-sm-3">
@@ -451,7 +460,7 @@ if (isset($_GET['ticket_id'])) {
<?php }
if (empty($ticket_closed_at)) { ?>
<?php if($task_count == $completed_task_count) { ?>
<?php if ($task_count == $completed_task_count) { ?>
<a href="post.php?close_ticket=<?php echo $ticket_id; ?>" class="btn btn-dark btn-sm confirm-link" id="ticket_close">
<i class="fas fa-fw fa-gavel mr-2"></i>Close
</a>
@@ -625,7 +634,7 @@ if (isset($_GET['ticket_id'])) {
<!-- End IF for reply modal -->
<?php } ?>
<?php if($ticket_responses) { ?><h5 class="mb-4">Responses (<?php echo $ticket_responses; ?>)</h5><?php } ?>
<?php if ($ticket_responses) { ?><h5 class="mb-4">Responses (<?php echo $ticket_responses; ?>)</h5><?php } ?>
<!-- Ticket replies -->
<?php
@@ -837,7 +846,7 @@ if (isset($_GET['ticket_id'])) {
?>
<tr>
<td>
<?php if($task_completed_at) { ?>
<?php if ($task_completed_at) { ?>
<i class="far fa-fw fa-check-square text-primary"></i>
<?php } else { ?>
<a href="post.php?complete_task=<?php echo $task_id; ?>">