Ticket categories

Add basic support for categorising tickets (e.g. Software/Network)
This commit is contained in:
Marcus Hill
2024-05-26 22:49:57 +01:00
parent 5210fae3ec
commit 159c1d78a0
4 changed files with 63 additions and 19 deletions

View File

@@ -55,17 +55,45 @@
<textarea class="form-control tinymce" rows="8" name="details"><?php echo $ticket_details; ?></textarea>
</div>
<div class="form-group">
<label>Priority <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
<div class="row">
<div class="col">
<div class="form-group">
<label>Priority <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
</div>
<select class="form-control select2" name="priority" required>
<option <?php if ($ticket_priority == 'Low') { echo "selected"; } ?> >Low</option>
<option <?php if ($ticket_priority == 'Medium') { echo "selected"; } ?> >Medium</option>
<option <?php if ($ticket_priority == 'High') { echo "selected"; } ?> >High</option>
</select>
</div>
</div>
</div>
<div class="col">
<div class="form-group">
<label>Category</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
</div>
<select class="form-control select2" name="category">
<option value="">- Ticket Category -</option>
<?php
$sql_categories = mysqli_query($mysqli, "SELECT * FROM categories WHERE category_type = 'Ticket' AND categories.category_archived_at IS NULL");
while ($row = mysqli_fetch_array($sql_categories)) {
$category_id = intval($row['category_id']);
$category_name = nullable_htmlentities($row['category_name']);
?>
<option <?php if ($ticket_category == $category_id) {echo "selected";} ?> value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
<?php } ?>
</select>
</div>
</div>
<select class="form-control select2" name="priority" required>
<option <?php if ($ticket_priority == 'Low') { echo "selected"; } ?> >Low</option>
<option <?php if ($ticket_priority == 'Medium') { echo "selected"; } ?> >Medium</option>
<option <?php if ($ticket_priority == 'High') { echo "selected"; } ?> >High</option>
</select>
</div>
</div>