AS1024/itflow
1
0
Fork 0
mirror of https://github.com/itflow-org/itflow synced 2026-02-28 02:44:53 +00:00
Code Issues Packages Projects Releases Wiki Activity

Add custom event handler to be triggered by some actions affecting tickets/quotes/invoices/contacts

Browse Source
This commit is contained in:
wrongecho
2024-10-02 11:26:13 +01:00
parent c352f6e3cb
commit 1c404b9cf1
12 changed files with 161 additions and 17 deletions
Download Patch File Download Diff File Expand all files Collapse all files

10
cron_ticket_email_parser.php
View File

@@ -101,7 +101,6 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$ticket_prefix_esc', ticket_number = $ticket_number, ticket_subject = '$subject_esc', ticket_details = '$message_esc', ticket_priority = 'Low', ticket_status = 1, ticket_created_by = 0, ticket_contact_id = $contact_id, ticket_url_key = '$url_key', ticket_client_id = $client_id_esc");
$id = mysqli_insert_id($mysqli);
echo "Created new ticket.<br>";
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = 'Email parser: Client contact $contact_email_esc created ticket $ticket_prefix_esc$ticket_number ($subject_esc) ($id)', log_client_id = $client_id_esc");
mkdirMissing('uploads/tickets/');
@@ -172,6 +171,9 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
addToMailQueue($mysqli, $data);
// Custom action/notif handler
customAction('ticket_create', $id);
return true;
}
@@ -308,10 +310,12 @@ function addReply($from_email, $date, $subject, $ticket_number, $message, $attac
mysqli_query($mysqli, "UPDATE tickets SET ticket_status = 2, ticket_resolved_at = NULL WHERE ticket_id = $ticket_id AND ticket_client_id = $client_id LIMIT 1");
echo "Updated existing ticket.<br>";
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Ticket', log_action = 'Update', log_description = 'Email parser: Client contact $from_email_esc updated ticket $config_ticket_prefix$ticket_number_esc ($subject)', log_client_id = $client_id");
customAction('ticket_reply_client', $ticket_id);
return true;
} else {
return false;
}
@@ -469,8 +473,8 @@ if ($messages->count() > 0) {
mysqli_query($mysqli, "INSERT INTO contacts SET contact_name = '".mysqli_real_escape_string($mysqli, $contact_name)."', contact_email = '".mysqli_real_escape_string($mysqli, $contact_email)."', contact_notes = 'Added automatically via email parsing.', contact_password_hash = '$password', contact_client_id = $client_id");
$contact_id = mysqli_insert_id($mysqli);
echo "Created new contact.<br>";
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Contact', log_action = 'Create', log_description = 'Email parser: created contact ".mysqli_real_escape_string($mysqli, $contact_name)."', log_client_id = $client_id");
customAction('contact_create', $ticket_id);
if (addTicket($contact_id, $contact_name, $contact_email, $client_id, $date, $subject, $message_body, $message->getAttachments(), $original_message_file)) {
$email_processed = true;