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Phase 2 of ticket attachements by agents

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johnnyq
2026-07-29 18:10:34 -04:00
parent 7c8c93c01c
commit 2395a3ee16
8 changed files with 163 additions and 21 deletions
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2
agent/ticket.php
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@@ -645,7 +645,7 @@ if (isset($_GET['ticket_id'])) {
<div class="form-group">
<label class="text-muted small mb-1"><i class="fa fa-fw fa-paperclip mr-1"></i>Attachments</label>
<input type="file" class="form-control-file" name="attachments[]" multiple accept=".jpg, .jpeg, .gif, .png, .webp, .pdf, .txt, .md, .doc, .docx, .odt, .csv, .xls, .xlsx, .ods, .pptx, .odp, .zip, .tar, .gz, .xml, .msg, .json, .wav, .mp3, .ogg, .mov, .mp4, .av1, .ovpn">
<small class="form-text text-muted">Stored against this reply, or against the ticket itself if you submit without any text. Attachments are not included in the emailed copy of a public reply.</small>
<small class="form-text text-muted">Stored against this reply, or against the ticket itself if you submit without any text. A Public + Email reply sends them to the contact and any watchers.</small>
</div>
<div class="form-row">