AS1024/itflow
1
0
Fork 0
mirror of https://github.com/itflow-org/itflow synced 2026-03-05 05:14:51 +00:00
Code Issues Packages Projects Releases Wiki Activity

Add resolved date to ticket export csv

Browse Source
This commit is contained in:
wrongecho
2024-09-10 19:13:13 +01:00
parent 760f07e665
commit 24cc593162
1 changed files with 9 additions and 3 deletions
Download Patch File Download Diff File Expand all files Collapse all files

12
post/ticket.php
View File

@@ -1736,7 +1736,13 @@ if (isset($_POST['export_client_tickets_csv'])) {
$client_name = $row['client_name']; $client_name = $row['client_name'];
$sql = mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_client_id = $client_id ORDER BY ticket_number ASC"); $sql = mysqli_query(
$mysqli,
"SELECT * FROM tickets
LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
WHERE ticket_client_id = $client_id ORDER BY ticket_number ASC"
);
if ($sql->num_rows > 0) { if ($sql->num_rows > 0) {
$delimiter = ","; $delimiter = ",";
$filename = $client_name . "-Tickets-" . date('Y-m-d') . ".csv"; $filename = $client_name . "-Tickets-" . date('Y-m-d') . ".csv";
@@ -1745,12 +1751,12 @@ if (isset($_POST['export_client_tickets_csv'])) {
$f = fopen('php://memory', 'w'); $f = fopen('php://memory', 'w');
//set column headers //set column headers
$fields = array('Ticket Number', 'Priority', 'Status', 'Subject', 'Date Opened', 'Date Closed'); $fields = array('Ticket Number', 'Priority', 'Status', 'Subject', 'Date Opened', 'Date Resolved', 'Date Closed');
fputcsv($f, $fields, $delimiter); fputcsv($f, $fields, $delimiter);
//output each row of the data, format line as csv and write to file pointer //output each row of the data, format line as csv and write to file pointer
while ($row = $sql->fetch_assoc()) { while ($row = $sql->fetch_assoc()) {
$lineData = array($row['ticket_number'], $row['ticket_priority'], $row['ticket_status'], $row['ticket_subject'], $row['ticket_created_at'], $row['ticket_closed_at']); $lineData = array($config_ticket_prefix . $row['ticket_number'], $row['ticket_priority'], $row['ticket_status_name'], $row['ticket_subject'], $row['ticket_created_at'], $row['ticket_resolved_at'], $row['ticket_closed_at']);
fputcsv($f, $lineData, $delimiter); fputcsv($f, $lineData, $delimiter);
} }