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Replaced more contact Links with the new ajax contact details modal, updated the modal UI as well to use bigger icons and have the icon on its own line

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johnnyq
2025-02-21 20:14:36 -05:00
parent 87779e5c10
commit 25db6c6e03
8 changed files with 829 additions and 180 deletions
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126
ticket.php
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@@ -279,14 +279,6 @@ if (isset($_GET['ticket_id'])) {
ORDER BY ticket_history_id DESC"
);
// Get past tickets for selected asset
if ($asset_id) {
$sql_asset_tickets = mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_asset_id = $asset_id ORDER BY ticket_number DESC");
$ticket_asset_count = mysqli_num_rows($sql_asset_tickets);
}
// Get Technicians to assign the ticket to
$sql_assign_to_select = mysqli_query(
$mysqli,
@@ -857,7 +849,10 @@ if (isset($_GET['ticket_id'])) {
<div class="card card-body mb-3">
<h5 class="text-secondary">Contact</h5>
<div>
<i class="fa fa-fw fa-user text-secondary mr-2"></i><a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><strong><?php echo $contact_name; ?></strong>
<i class="fa fa-fw fa-user text-secondary mr-2"></i><a href="#" data-toggle="ajax-modal"
data-modal-size="lg"
data-ajax-url="ajax/ajax_contact_details.php"
data-ajax-id="<?php echo $contact_id; ?>"><strong><?php echo $contact_name; ?></strong>
</a>
</div>
@@ -887,31 +882,6 @@ if (isset($_GET['ticket_id'])) {
</div>
<?php } ?>
<?php
// Previous tickets
$prev_ticket_id = $prev_ticket_subject = $prev_ticket_status = ''; // Default blank
$sql_prev_ticket = "SELECT ticket_id, ticket_created_at, ticket_subject, ticket_status, ticket_assigned_to FROM tickets WHERE ticket_contact_id = $contact_id AND ticket_id <> $ticket_id ORDER BY ticket_id DESC LIMIT 1";
$prev_ticket_row = mysqli_fetch_assoc(mysqli_query($mysqli, $sql_prev_ticket));
if ($prev_ticket_row) {
$prev_ticket_id = intval($prev_ticket_row['ticket_id']);
$prev_ticket_subject = nullable_htmlentities($prev_ticket_row['ticket_subject']);
$prev_ticket_status = nullable_htmlentities( getTicketStatusName($prev_ticket_row['ticket_status']));
?>
<hr>
<div>
<i class="fa fa-fw fa-history text-secondary mr-2"></i><b>Previous ticket:</b>
<a href="ticket.php?ticket_id=<?php echo $prev_ticket_id; ?>"><?php echo $prev_ticket_subject; ?></a>
</div>
<div class="mt-1">
<i class="fa fa-fw fa-hourglass-start text-secondary mr-2"></i><strong>Status:</strong>
<span class="text-success"><?php echo $prev_ticket_status; ?></span>
</div>
<?php } ?>
</div>
<?php } else { ?>
<div class="card card-body mb-3">
@@ -1048,88 +1018,14 @@ if (isset($_GET['ticket_id'])) {
<div class="card card-body mb-3">
<h5 class="text-secondary">Asset</h5>
<div>
<a href='client_asset_details.php?client_id=<?php echo $client_id ?>&asset_id=<?php echo $asset_id ?>'><i class="fa fa-fw fa-desktop text-secondary mr-2"></i><strong><?php echo $asset_name; ?></strong></a>
<a href="#"
data-toggle="ajax-modal"
data-modal-size="lg"
data-ajax-url="ajax/ajax_asset_details.php"
data-ajax-id="<?php echo $asset_id; ?>">
<i class="fa fa-fw fa-desktop text-secondary mr-2"></i><strong><?php echo $asset_name; ?></strong>
</a>
</div>
<?php if (!empty($asset_os)) { ?>
<div class="mt-1">
<i class="fab fa-fw fa-microsoft text-secondary mr-2"></i><?php echo $asset_os; ?>
</div>
<?php }
if (!empty($asset_ip)) { ?>
<div class="mt-1">
<i class="fa fa-fw fa-network-wired text-secondary mr-2"></i><?php echo $asset_ip; ?>
</div>
<?php }
if (!empty($asset_make)) { ?>
<div class="mt-1">
<i class="fa fa-fw fa-tag text-secondary mr-2"></i>Model: <?php echo "$asset_make $asset_model"; ?>
</div>
<?php }
if (!empty($asset_serial)) { ?>
<div class="mt-1">
<i class="fa fa-fw fa-barcode text-secondary mr-2"></i>Service Tag: <?php echo $asset_serial; ?>
</div>
<?php }
if (!empty($asset_warranty_expire)) { ?>
<div class="mt-1">
<i class="far fa-fw fa-calendar-alt text-secondary mr-2"></i>Warranty expires: <strong><?php echo $asset_warranty_expire ?></strong>
</div>
<?php }
if (!empty($asset_uri)) { ?>
<div class="mt-1">
<i class="fa fa-fw fa-globe text-secondary mr-2"></i><a href="<?php echo $asset_uri; ?>" target="_blank">Access <i class="fas fa-fw fa-external-link-alt"></i></a>
</div>
<?php }
if ($ticket_asset_count > 0) { ?>
<button class="btn btn-block btn-secondary mt-2 d-print-none" data-toggle="modal" data-target="#assetTicketsModal">Service History (<?php echo $ticket_asset_count; ?>)</button>
<div class="modal" id="assetTicketsModal" tabindex="-1">
<div class="modal-dialog modal-lg">
<div class="modal-content bg-dark">
<div class="modal-header">
<h5 class="modal-title"><i class="fa fa-fw fa-desktop"></i> <?php echo $asset_name; ?></h5>
<button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span>
</button>
</div>
<div class="modal-body bg-white">
<?php
// Query is run from client_assets.php
while ($row = mysqli_fetch_array($sql_asset_tickets)) {
$service_ticket_id = intval($row['ticket_id']);
$service_ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
$service_ticket_number = intval($row['ticket_number']);
$service_ticket_subject = nullable_htmlentities($row['ticket_subject']);
$service_ticket_status = nullable_htmlentities($row['ticket_status']);
$service_ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
$service_ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
?>
<p>
<i class="fas fa-fw fa-ticket-alt"></i>
Ticket: <a href="ticket.php?ticket_id=<?php echo $service_ticket_id; ?>"><?php echo "$service_ticket_prefix$service_ticket_number" ?></a> <?php echo "on $service_ticket_created_at - <b>$service_ticket_subject</b> ($service_ticket_status)"; ?>
</p>
<?php
}
?>
</div>
<div class="modal-footer bg-white">
<button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
</div>
</div>
</div>
</div>
<?php } // End Ticket asset Count ?>
</div>
<?php } // End if asset_id ?>
<!-- End Asset card -->