diff --git a/js/ai_ticket_summary.js b/js/ai_ticket_summary.js
new file mode 100644
index 00000000..9741d353
--- /dev/null
+++ b/js/ai_ticket_summary.js
@@ -0,0 +1,14 @@
+$('#summaryModal').on('shown.bs.modal', function (e) {
+  // Perform AJAX request to get the summary
+  $.ajax({
+    url: 'post.php?ai_ticket_summary',
+    method: 'POST',
+    data: { ticket_id: <?php echo $ticket_id; ?> },
+    success: function(response) {
+      $('#summaryContent').html(response);
+    },
+    error: function() {
+      $('#summaryContent').html('Error generating summary.');
+    }
+  });
+});
\ No newline at end of file
diff --git a/post/ai.php b/post/ai.php
index f282a432..c0ffd1ef 100644
--- a/post/ai.php
+++ b/post/ai.php
@@ -57,3 +57,73 @@ if (isset($_GET['ai_reword'])) {
     }
 
 }
+
+if (isset($_GET['ai_ticket_summary'])) {
+
+    // Retrieve the ticket_id from POST
+    $ticket_id = intval($_POST['ticket_id']);
+
+    // Query the database for ticket details
+    // (You can reuse code from ticket.php or write a simplified query here)
+    $sql = mysqli_query($mysqli, "
+        SELECT ticket_subject, ticket_details
+        FROM tickets
+        WHERE ticket_id = $ticket_id
+        LIMIT 1
+    ");
+    $row = mysqli_fetch_assoc($sql);
+    $ticket_subject = $row['ticket_subject'];
+    $ticket_details = strip_tags($row['ticket_details']); // strip HTML for cleaner prompt
+
+    // Get ticket replies
+    $sql_replies = mysqli_query($mysqli, "
+        SELECT ticket_reply, ticket_reply_type
+        FROM ticket_replies
+        WHERE ticket_reply_ticket_id = $ticket_id
+        AND ticket_reply_archived_at IS NULL
+        ORDER BY ticket_reply_id ASC
+    ");
+
+    $all_replies_text = "";
+    while ($reply = mysqli_fetch_assoc($sql_replies)) {
+        $reply_type = $reply['ticket_reply_type'];
+        $reply_text = strip_tags($reply['ticket_reply']);
+        $all_replies_text .= "\n[$reply_type]: $reply_text";
+    }
+
+    // Craft a prompt for ChatGPT
+    $prompt = "Summarize the following ticket and its responses in a concise and clear way. The summary should be short, highlight the main issue, the actions taken, and any resolution steps:\n\nTicket Subject: $ticket_subject\nTicket Details: $ticket_details\nReplies:$all_replies_text\n\nShort Summary:";
+
+    // Prepare the POST data
+    $post_data = [
+        "model" => "$config_ai_model",
+        "messages" => [
+            ["role" => "system", "content" => "You are a helpful assistant."],
+            ["role" => "user", "content" => $prompt]
+        ],
+        "temperature" => 0.7
+    ];
+
+    $ch = curl_init();
+    curl_setopt($ch, CURLOPT_URL, $config_ai_url);
+    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
+    curl_setopt($ch, CURLOPT_POST, true);
+    curl_setopt($ch, CURLOPT_HTTPHEADER, [
+        'Content-Type: application/json',
+        'Authorization: Bearer ' . $config_ai_api_key,
+    ]);
+    curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($post_data));
+
+    $response = curl_exec($ch);
+    if (curl_errno($ch)) {
+        echo "Error: " . curl_error($ch);
+        exit;
+    }
+    curl_close($ch);
+
+    $response_data = json_decode($response, true);
+    $summary = $response_data['choices'][0]['message']['content'] ?? "No summary available.";
+
+    // Print the summary
+    echo nl2br(htmlentities($summary));
+}
diff --git a/ticket.php b/ticket.php
index 240423ff..821519ba 100644
--- a/ticket.php
+++ b/ticket.php
@@ -379,6 +379,12 @@ if (isset($_GET['ticket_id'])) {
                     <div class="card-tools d-print-none">
                     <div class="btn-toolbar">
 
+                        <?php if($config_ai_enable == 1) { ?>
+                        <button class="btn btn-info btn-sm ml-3" data-toggle="modal" data-target="#summaryModal">
+                            <i class="fas fa-fw fa-lightbulb mr-2"></i>Summarize
+                        </button>
+                        <? } ?>
+
                         <?php if ($config_module_enable_accounting && $ticket_billable == 1 && empty($invoice_id) && lookupUserPermission("module_sales") >= 2) { ?>
                             <a href="#" class="btn btn-light btn-sm ml-3" href="#" data-toggle="modal" data-target="#addInvoiceFromTicketModal">
                                 <i class="fas fa-fw fa-file-invoice mr-2"></i>Invoice
@@ -1180,6 +1186,25 @@ require_once "footer.php";
 
 ?>
 
+<!-- Summary Modal -->
+<div class="modal fade" id="summaryModal" tabindex="-1" role="dialog" aria-labelledby="summaryModalTitle" aria-hidden="true">
+  <div class="modal-dialog modal-lg" role="document">
+    <div class="modal-content bg-dark">
+      <div class="modal-header">
+        <h5 class="modal-title" id="summaryModalTitle">Ticket Summary</h5>
+        <button type="button" class="close text-white" data-dismiss="modal" aria-label="Close">
+          <span>&times;</span>
+        </button>
+      </div>
+      <div class="modal-body bg-white">
+        <div id="summaryContent" class="text-center">
+          <i class="fas fa-spinner fa-spin"></i> Generating summary...
+        </div>
+      </div>
+    </div>
+  </div>
+</div>
+
 <script src="js/show_modals.js"></script>
 
 <?php if (empty($ticket_closed_at)) { ?>
@@ -1191,3 +1216,5 @@ require_once "footer.php";
 <?php } ?>
 
 <script src="js/pretty_content.js"></script>
+
+<script src="js/ai_ticket_summary.js"></script>