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Recurring tickets

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- Reword some areas to better separate recurring and scheduled tickets.
- Fix bulk actions not doing anything due to form name mismatch
This commit is contained in:
Marcus Hill
2024-02-12 22:17:05 +00:00
parent 85f55a629b
commit 2c7b65dad2
9 changed files with 38 additions and 40 deletions
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0
post/scheduled_ticket_model.php → post/recurring_ticket_model.php
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31
post/ticket.php
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@@ -1319,11 +1319,11 @@ if (isset($_POST['export_client_tickets_csv'])) {
exit;
}
if (isset($_POST['add_scheduled_ticket'])) {
if (isset($_POST['add_scheduled_ticket']) || isset($_POST['add_recurring_ticket'])) {
validateTechRole();
require_once 'post/scheduled_ticket_model.php';
require_once 'post/recurring_ticket_model.php';
$start_date = sanitizeInput($_POST['start_date']);
@@ -1340,18 +1340,18 @@ if (isset($_POST['add_scheduled_ticket'])) {
$scheduled_ticket_id = mysqli_insert_id($mysqli);
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Scheduled Ticket', log_action = 'Create', log_description = '$session_name created scheduled ticket for $subject - $frequency', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $scheduled_ticket_id");
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Recurring Ticket', log_action = 'Create', log_description = '$session_name created recurring ticket for $subject - $frequency', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $scheduled_ticket_id");
$_SESSION['alert_message'] = "Scheduled ticket <strong>$subject - $frequency</strong> created";
$_SESSION['alert_message'] = "Recurring ticket <strong>$subject - $frequency</strong> created";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['edit_scheduled_ticket'])) {
if (isset($_POST['edit_scheduled_ticket']) || isset($_POST['edit_recurring_ticket'])) {
validateTechRole();
require_once 'post/scheduled_ticket_model.php';
require_once 'post/recurring_ticket_model.php';
$scheduled_ticket_id = intval($_POST['scheduled_ticket_id']);
$next_run_date = sanitizeInput($_POST['next_date']);
@@ -1367,14 +1367,14 @@ if (isset($_POST['edit_scheduled_ticket'])) {
mysqli_query($mysqli, "UPDATE scheduled_tickets SET scheduled_ticket_subject = '$subject', scheduled_ticket_details = '$details', scheduled_ticket_priority = '$priority', scheduled_ticket_frequency = '$frequency', scheduled_ticket_next_run = '$next_run_date', scheduled_ticket_asset_id = $asset_id, scheduled_ticket_contact_id = $contact_id WHERE scheduled_ticket_id = $scheduled_ticket_id");
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Scheduled Ticket', log_action = 'Modify', log_description = '$session_name modified scheduled ticket for $subject - $frequency', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $scheduled_ticket_id");
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Recurring Ticket', log_action = 'Modify', log_description = '$session_name modified recurring ticket for $subject - $frequency', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $scheduled_ticket_id");
$_SESSION['alert_message'] = "Scheduled ticket <strong>$subject - $frequency</strong> updated";
$_SESSION['alert_message'] = "Recurring ticket <strong>$subject - $frequency</strong> updated";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_GET['delete_scheduled_ticket'])) {
if (isset($_GET['delete_scheduled_ticket']) || isset($_POST['delete_recurring_ticket'])) {
validateAdminRole();
@@ -1399,29 +1399,29 @@ if (isset($_GET['delete_scheduled_ticket'])) {
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['bulk_delete_scheduled_tickets'])) {
if (isset($_POST['bulk_delete_scheduled_tickets']) || isset($_POST['bulk_delete_recurring_tickets'])) {
validateAdminRole();
validateCSRFToken($_POST['csrf_token']);
$count = 0; // Default 0
$scheduled_ticket_ids = $_POST['scheduled_ticket_ids']; // Get array of scheduled tickets IDs to be deleted
$scheduled_ticket_ids = $_POST['scheduled_ticket_ids']; // Get array of recurring scheduled tickets IDs to be deleted
if (!empty($scheduled_ticket_ids)) {
// Cycle through array and delete each scheduled ticket
// Cycle through array and delete each recurring scheduled ticket
foreach ($scheduled_ticket_ids as $scheduled_ticket_id) {
$scheduled_ticket_id = intval($scheduled_ticket_id);
mysqli_query($mysqli, "DELETE FROM scheduled_tickets WHERE scheduled_ticket_id = $scheduled_ticket_id");
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Scheduled Ticket', log_action = 'Delete', log_description = '$session_name deleted scheduled ticket (bulk)', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $scheduled_ticket_id");
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Scheduled Ticket', log_action = 'Delete', log_description = '$session_name deleted recurring ticket (bulk)', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $scheduled_ticket_id");
$count++;
}
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Scheduled Ticket', log_action = 'Delete', log_description = '$session_name bulk deleted $count scheduled tickets', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id");
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Scheduled Ticket', log_action = 'Delete', log_description = '$session_name bulk deleted $count recurring tickets', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id");
$_SESSION['alert_message'] = "Deleted $count scheduled ticket(s)";
$_SESSION['alert_message'] = "Deleted $count recurring ticket(s)";
}
header("Location: " . $_SERVER["HTTP_REFERER"]);
@@ -1461,7 +1461,6 @@ if (isset($_POST['set_billable_status'])) {
if (isset($_POST['edit_ticket_schedule'])) {
validateTechRole();
$ticket_id = intval($_POST['ticket_id']);