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You can now change ticket priority, contact or ticket Assignment by clicking on the element in the ticket listing

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This commit is contained in:
johnnyq
2023-09-18 13:23:21 -04:00
parent 6109933f42
commit 301d798963
6 changed files with 208 additions and 8 deletions
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39
post/ticket.php
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@@ -154,6 +154,45 @@ if (isset($_POST['edit_ticket'])) {
}
if (isset($_POST['edit_ticket_priority'])) {
validateTechRole();
$ticket_id = intval($_POST['ticket_id']);
$priority = sanitizeInput($_POST['priority']);
$client_id = intval($_POST['client_id']);
mysqli_query($mysqli,"UPDATE tickets SET ticket_priority = '$priority' WHERE ticket_id = $ticket_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Modify', log_description = '$session_name edited ticket priority', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_id");
$_SESSION['alert_message'] = "Ticket priority updated";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['edit_ticket_contact'])) {
validateTechRole();
$ticket_id = intval($_POST['ticket_id']);
$contact_id = intval($_POST['contact']);
$client_id = intval($_POST['client_id']);
$ticket_number = sanitizeInput($_POST['ticket_number']);
mysqli_query($mysqli,"UPDATE tickets SET ticket_contact_id = $contact_id WHERE ticket_id = $ticket_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Modify', log_description = '$session_name changed contact for ticket $ticket_number', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_id");
$_SESSION['alert_message'] = "Ticket <strong>$ticket_number</strong> contact updated";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['assign_ticket'])) {
// Role check