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Ticketing (and Invoicing)

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- Hide the ability to add/delete watchers when a ticket is closed
- Hide watchers card entirely when tickets are closed, if the ticket had no watchers
- Hide the ability to schedule a ticket when a ticket is closed
- Don't include tickets in an auto-close state in the sidebar ticket counts
- Small edit to the ticket closure wording to account for requests and issues
- Small edits to invoice emails text
This commit is contained in:
Marcus Hill
2024-03-02 18:31:01 +00:00
parent f5a6dc2b0a
commit 3084e9e0d3
5 changed files with 73 additions and 56 deletions
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2
inc_all_client.php
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@@ -124,7 +124,7 @@ if (isset($_GET['client_id'])) {
$row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('asset_id') AS num FROM assets WHERE asset_archived_at IS NULL AND asset_client_id = $client_id"));
$num_assets = $row['num'];
$row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('ticket_id') AS num FROM tickets WHERE ticket_archived_at IS NULL AND ticket_status != 'Closed' AND ticket_client_id = $client_id"));
$row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('ticket_id') AS num FROM tickets WHERE ticket_archived_at IS NULL AND ticket_status != 'Closed' AND ticket_status != 'Auto Close' AND ticket_client_id = $client_id"));
$num_active_tickets = $row['num'];
$row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('ticket_id') AS num FROM tickets WHERE ticket_archived_at IS NULL AND ticket_status = 'Closed' AND ticket_client_id = $client_id"));