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Fix issue when updating contact notes via contact details it overwrite every contacts notes more logging and alerting

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johnnyq
2023-02-14 14:36:56 -05:00
parent 9d545737cb
commit 32743e629d
4 changed files with 13 additions and 5 deletions
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14
post.php
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@@ -6650,6 +6650,8 @@ if(isset($_POST['add_ticket_reply'])){
$ticket_status = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['status'])));
$ticket_reply_time_worked = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['time'])));
$client_id = intval($_POST['client_id']);
if(isset($_POST['public_reply_type'])){
$ticket_reply_type = 'Public';
} else {
@@ -6753,12 +6755,14 @@ if(isset($_POST['edit_ticket_reply'])){
$ticket_reply = trim(mysqli_real_escape_string($mysqli,$purifier->purify(html_entity_decode($_POST['ticket_reply']))));
$ticket_reply_time_worked = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['time'])));
$client_id = intval($_POST['client_id']);
mysqli_query($mysqli,"UPDATE ticket_replies SET ticket_reply = '$ticket_reply', ticket_reply_time_worked = '$ticket_reply_time_worked' WHERE ticket_reply_id = $ticket_reply_id AND ticket_reply_type != 'Client' AND company_id = $session_company_id") or die(mysqli_error($mysqli));
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update Modify', log_action = 'Modify', log_description = '$ticket_update_id', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Reply', log_action = 'Modify', log_description = '$session_name modified ticket reply', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_reply_id, company_id = $session_company_id");
$_SESSION['alert_message'] = "Ticket update modified";
$_SESSION['alert_message'] = "Ticket reply updated";
header("Location: " . $_SERVER["HTTP_REFERER"]);
@@ -6773,9 +6777,10 @@ if(isset($_GET['archive_ticket_reply'])){
mysqli_query($mysqli,"UPDATE ticket_replies SET ticket_reply_archived_at = NOW() WHERE ticket_reply_id = $ticket_reply_id AND company_id = $session_company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Archive', log_description = '$ticket_update_id', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Reply', log_action = 'Archive', log_description = '$session_name arhived ticket reply', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_reply_id, company_id = $session_company_id");
$_SESSION['alert_message'] = "Ticket update archived";
$_SESSION['alert_type'] = "error";
$_SESSION['alert_message'] = "Ticket reply archived";
header("Location: " . $_SERVER["HTTP_REFERER"]);
@@ -6830,6 +6835,7 @@ if(isset($_POST['merge_ticket'])){
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Merged', log_description = 'Merged ticket $ticket_prefix$ticket_number into $ticket_prefix$merge_into_ticket_number', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, company_id = $session_company_id");
$_SESSION['alert_message'] = "Ticket merged into $ticket_prefix$merge_into_ticket_number.";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}