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Properly get the new ticket number for logging in ticket merge

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johnnyq
2026-02-13 14:14:01 -05:00
parent c0fe9813dc
commit 34ba5d0570
1 changed files with 2 additions and 2 deletions
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4
agent/post/ticket.php
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@@ -1058,7 +1058,7 @@ if (isset($_POST['bulk_merge_tickets'])) {
// NEW PARENT ticket details // NEW PARENT ticket details
// Get merge into ticket id (as it may differ from the number) // Get merge into ticket id (as it may differ from the number)
$sql = mysqli_query($mysqli, "SELECT ticket_id FROM tickets WHERE ticket_id = $merge_into_ticket_id"); $sql = mysqli_query($mysqli, "SELECT ticket_id, ticket_number FROM tickets WHERE ticket_id = $merge_into_ticket_id");
if (mysqli_num_rows($sql) == 0) { if (mysqli_num_rows($sql) == 0) {
flash_alert("Cannot merge into that ticket.", 'error'); flash_alert("Cannot merge into that ticket.", 'error');
redirect(); redirect();
@@ -1836,7 +1836,7 @@ if (isset($_POST['merge_ticket'])) {
// NEW PARENT ticket details // NEW PARENT ticket details
// Get merge into ticket id (as it may differ from the number) // Get merge into ticket id (as it may differ from the number)
$sql = mysqli_query($mysqli, "SELECT ticket_id, ticket_client_id FROM tickets WHERE ticket_id = $merge_into_ticket_id"); $sql = mysqli_query($mysqli, "SELECT ticket_id, ticket_number, ticket_client_id FROM tickets WHERE ticket_id = $merge_into_ticket_id");
if (mysqli_num_rows($sql) == 0) { if (mysqli_num_rows($sql) == 0) {
flash_alert("Cannot merge into that ticket.", 'error'); flash_alert("Cannot merge into that ticket.", 'error');
redirect(); redirect();