diff --git a/ticket.php b/ticket.php index 053f608d..9094aab6 100644 --- a/ticket.php +++ b/ticket.php @@ -113,18 +113,20 @@ if(isset($_GET['ticket_id'])){ // $primary_contact_display = "Needs approval"; // } - //Get Contact Ticket Stats - $ticket_related_open = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_open FROM tickets WHERE ticket_status != 'Closed' AND ticket_contact_id = $contact_id "); - $row = mysqli_fetch_array($ticket_related_open); - $ticket_related_open = $row['ticket_related_open']; + if($contact_id){ + //Get Contact Ticket Stats + $ticket_related_open = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_open FROM tickets WHERE ticket_status != 'Closed' AND ticket_contact_id = $contact_id "); + $row = mysqli_fetch_array($ticket_related_open); + $ticket_related_open = $row['ticket_related_open']; - $ticket_related_closed = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_closed FROM tickets WHERE ticket_status = 'Closed' AND ticket_contact_id = $contact_id "); - $row = mysqli_fetch_array($ticket_related_closed); - $ticket_related_closed = $row['ticket_related_closed']; + $ticket_related_closed = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_closed FROM tickets WHERE ticket_status = 'Closed' AND ticket_contact_id = $contact_id "); + $row = mysqli_fetch_array($ticket_related_closed); + $ticket_related_closed = $row['ticket_related_closed']; - $ticket_related_total = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_total FROM tickets WHERE ticket_contact_id = $contact_id "); - $row = mysqli_fetch_array($ticket_related_total); - $ticket_related_total = $row['ticket_related_total']; + $ticket_related_total = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_total FROM tickets WHERE ticket_contact_id = $contact_id "); + $row = mysqli_fetch_array($ticket_related_total); + $ticket_related_total = $row['ticket_related_total']; + } //Get Total Ticket Time $ticket_total_reply_time = mysqli_query($mysqli,"SELECT SEC_TO_TIME(SUM(TIME_TO_SEC(ticket_reply_time_worked))) AS ticket_total_reply_time FROM ticket_replies WHERE ticket_reply_archived_at IS NULL AND ticket_reply_ticket_id = $ticket_id");