diff --git a/portal/portal_post.php b/portal/portal_post.php
index 655d60c7..b504d0eb 100644
--- a/portal/portal_post.php
+++ b/portal/portal_post.php
@@ -44,10 +44,6 @@ if (isset($_POST['add_ticket'])) {
 if (isset($_POST['add_ticket_comment'])) {
 
     $ticket_id = intval($_POST['ticket_id']);
-
-    // Not currently providing the client portal with a full summer note editor, but need to maintain line breaks.
-    // In order to maintain line breaks consistently with the agent side, we need to allow HTML tags.
-    // So, we need to convert line breaks to HTML and clean HTML with HTML Purifier
     $comment = mysqli_real_escape_string($mysqli, $_POST['comment']);
 
     // After stripping bad HTML, check the comment isn't just empty
diff --git a/portal/ticket_add.php b/portal/ticket_add.php
index d788f723..e4fa4925 100644
--- a/portal/ticket_add.php
+++ b/portal/ticket_add.php
@@ -48,7 +48,7 @@ require_once('inc_portal.php');
 
             <div class="form-group">
                 <label>Details <strong class="text-danger">*</strong></label>
-                <textarea class="form-control" rows="4" name="details" required></textarea>
+                <textarea class="form-control summernote" name="details" required></textarea>
             </div>
 
             <button class="btn btn-primary" name="add_ticket">Raise ticket</button>