Add secure file handler for client ticket attachment and file view along with client and contact permission isolation, add the handler links in asset and contact

This commit is contained in:
johnnyq
2026-07-15 18:35:32 -04:00
parent c8f616ebee
commit 3838d052f0
9 changed files with 300 additions and 25 deletions

View File

@@ -0,0 +1,117 @@
<?php
/*
* ITFlow - GET /client/ticket_attachment.php
* Client Portal - streams a ticket attachment for download or inline
* viewing without exposing the uploads directory on-disk location
*/
require_once '../config.php';
require_once '../includes/load_global_settings.php';
require_once '../functions.php';
require_once 'includes/check_login.php';
require_once 'functions.php';
// Require an attachment ID
if (!isset($_GET['attachment_id'])) {
http_response_code(400);
exit("Attachment ID required");
}
$attachment_id = intval($_GET['attachment_id']);
// Disposition: download by default, inline only when explicitly requested
$disposition = "attachment";
if (isset($_GET['action']) && $_GET['action'] == "view") {
$disposition = "inline";
}
// Look up the attachment
$sql = mysqli_query($mysqli, "SELECT * FROM ticket_attachments WHERE ticket_attachment_id = $attachment_id LIMIT 1");
if (mysqli_num_rows($sql) !== 1) {
http_response_code(404);
exit("Attachment not found");
}
$row = mysqli_fetch_array($sql);
$ticket_id = intval($row['ticket_attachment_ticket_id']);
$attachment_name = $row['ticket_attachment_name'];
$attachment_name_escaped = escapeSql($row['ticket_attachment_name']);
$attachment_reference_name = $row['ticket_attachment_reference_name'];
// Verify the contact can access this ticket (any state - attachments
// on closed tickets remain downloadable)
// 404 (not 403) so out-of-scope attachments are indistinguishable from
// nonexistent ones
if (!verifyContactTicketAccess($ticket_id, "Any")) {
http_response_code(404);
exit("Attachment not found");
}
// Build the on-disk path
$uploads_base = realpath(__DIR__ . "/../uploads");
$file_path = realpath(__DIR__ . "/../uploads/tickets/$ticket_id/$attachment_reference_name");
// Path traversal guard - resolved path must stay inside uploads
if ($file_path === false || $uploads_base === false || strpos($file_path, $uploads_base) !== 0) {
http_response_code(404);
exit("Attachment not found");
}
// No MIME column on ticket_attachments - detect from file content.
// Attachments may come from email senders, so never trust a declared type.
$finfo = finfo_open(FILEINFO_MIME_TYPE);
$attachment_mime_type = finfo_file($finfo, $file_path);
finfo_close($finfo);
// MIME types that are safe to render inline in the browser
// Everything else (esp. HTML/SVG - stored XSS risk) falls back to download
$inline_allowed_mime_types = array(
"application/pdf",
"image/png",
"image/jpeg",
"image/gif",
"image/webp",
"text/plain"
);
if ($disposition == "inline" && !in_array($attachment_mime_type, $inline_allowed_mime_types, true)) {
$disposition = "attachment";
}
// Strip characters that would break the Content-Disposition header
$safe_attachment_name = str_replace(array('"', "\r", "\n"), "", basename($attachment_name));
// Caching - allow the browser to reuse the file privately and revalidate cheaply
$file_mtime = filemtime($file_path);
$etag = '"' . md5($file_mtime . filesize($file_path) . $attachment_id) . '"';
header("Cache-Control: private, max-age=3600");
header("ETag: $etag");
header("Last-Modified: " . gmdate("D, d M Y H:i:s", $file_mtime) . " GMT");
// Conditional GET - browser already has this version, send 304 and stop
if ((isset($_SERVER['HTTP_IF_NONE_MATCH']) && trim($_SERVER['HTTP_IF_NONE_MATCH']) == $etag)
|| (isset($_SERVER['HTTP_IF_MODIFIED_SINCE']) && strtotime($_SERVER['HTTP_IF_MODIFIED_SINCE']) >= $file_mtime)
) {
http_response_code(304);
exit;
}
// Audit log
logAudit("Ticket", "Download", "Client contact $session_contact_name viewed ticket attachment $attachment_name_escaped via portal", $session_client_id);
// Send the file
header("Content-Type: $attachment_mime_type");
header("Content-Disposition: $disposition; filename=\"$safe_attachment_name\"");
header("Content-Length: " . filesize($file_path));
header("X-Content-Type-Options: nosniff");
// Clear output buffers so large files stream instead of loading into memory
while (ob_get_level()) {
ob_end_clean();
}
readfile($file_path);
exit;