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Feature: On all export modals added Filter Tab and Selectable Columns tab with default selected, also you can now export to a PDF

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johnnyq
2026-07-30 00:46:15 -04:00
parent 729d22d19b
commit 3c8f812a16
61 changed files with 3997 additions and 829 deletions
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193
agent/modals/ticket/ticket_export.php
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@@ -2,27 +2,214 @@
require_once '../../../includes/modal_header.php';
enforceUserPermission('module_support');
// Pre-filled from the tickets page's current filters. Everything here is editable -
// the export runs whatever this form posts, not whatever the page happened to show.
$client_id = intval($_GET['client_id'] ?? 0);
if ($client_id) {
enforceClientAccess();
}
// Search Filter
$q_filter = $_GET['q'] ?? '';
// Status Filter - the page uses an ID set, or the Open / Closed shorthand
$status_filter = (isset($_GET['status']) && is_array($_GET['status'])) ? array_map('intval', $_GET['status']) : [];
$status_shorthand = (isset($_GET['status']) && !is_array($_GET['status'])) ? $_GET['status'] : '';
// Client Filter
$client_filter = intval($_GET['client'] ?? 0);
// Category Filter
$category_filter = intval($_GET['category'] ?? 0);
// Assigned To Filter
$assigned_filter = intval($_GET['assigned'] ?? 0);
// SLA Filter
$sla_filter = $_GET['sla'] ?? '';
// Date Filter - the all-time sentinels from filter_header.php leave the fields blank
$date_from_filter = (!empty($_GET['dtf']) && $_GET['dtf'] !== '1970-01-01') ? escapeHtml($_GET['dtf']) : '';
$date_to_filter = (!empty($_GET['dtt']) && $_GET['dtt'] !== '2099-12-31') ? escapeHtml($_GET['dtt']) : '';
ob_start();
?>
<div class="modal-header bg-dark">
<h5 class="modal-title"><i class="fas fa-fw fa-download mr-2"></i>Export Tickets to CSV</h5>
<h5 class="modal-title"><i class="fas fa-fw fa-download mr-2"></i>Export Tickets</h5>
<button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span>
</button>
</div>
<?php exportTabsNav(); ?>
<form action="post.php" method="post" autocomplete="off">
<input type="hidden" name="csrf_token" value="<?= $_SESSION['csrf_token'] ?>">
<input type="hidden" name="client_id" value="<?= $client_id ?>">
<div class="modal-body">
<?php exportTabsFiltersOpen(); ?>
<div class="form-group">
<label>Search</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-search"></i></span>
</div>
<input type="text" class="form-control" name="q" value="<?= stripslashes(escapeHtml($q_filter)) ?>" placeholder="Number, subject, client, contact">
</div>
</div>
<div class="form-group">
<label>Status</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-tasks"></i></span>
</div>
<select class="form-control select2" name="status[]" data-placeholder="- Open tickets -" multiple>
<?php
$sql_statuses_filter = mysqli_query($mysqli, "SELECT ticket_status_id, ticket_status_name FROM ticket_statuses ORDER BY ticket_status_name ASC");
while ($row = mysqli_fetch_assoc($sql_statuses_filter)) {
$filter_status_id = intval($row['ticket_status_id']);
$filter_status_name = escapeHtml($row['ticket_status_name']);
?>
<option <?php if (in_array($filter_status_id, $status_filter, true)) { echo "selected"; } ?> value="<?= $filter_status_id ?>"><?= $filter_status_name ?></option>
<?php
}
?>
</select>
</div>
<small class="form-text text-muted">Leave empty for open tickets only.</small>
</div>
<div class="form-group">
<label>Resolution</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-check"></i></span>
</div>
<select class="form-control select2" name="resolution">
<option <?php if ($status_shorthand !== 'Closed') { echo "selected"; } ?> value="">Open</option>
<option <?php if ($status_shorthand === 'Closed') { echo "selected"; } ?> value="Closed">Closed</option>
</select>
</div>
</div>
<?php if (!$client_id) { ?>
<div class="form-group">
<label>Client</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
</div>
<select class="form-control select2" name="client">
<option value="">- All Clients -</option>
<?php
$sql_clients_filter = mysqli_query($mysqli, "SELECT client_id, client_name FROM clients WHERE EXISTS (SELECT 1 FROM tickets WHERE ticket_client_id = client_id) ORDER BY client_name ASC");
while ($row = mysqli_fetch_assoc($sql_clients_filter)) {
$filter_client_id = intval($row['client_id']);
$filter_client_name = escapeHtml($row['client_name']);
?>
<option <?php if ($client_filter == $filter_client_id) { echo "selected"; } ?> value="<?= $filter_client_id ?>"><?= $filter_client_name ?></option>
<?php
}
?>
</select>
</div>
</div>
<?php } ?>
<div class="form-group">
<label>Category</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-list"></i></span>
</div>
<select class="form-control select2" name="category">
<option value="">- All Categories -</option>
<?php
$sql_category_filter = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' ORDER BY category_name ASC");
while ($row = mysqli_fetch_assoc($sql_category_filter)) {
$filter_option_id = intval($row['category_id']);
$filter_option_name = escapeHtml($row['category_name']);
?>
<option <?php if ($category_filter == $filter_option_id) { echo "selected"; } ?> value="<?= $filter_option_id ?>"><?= $filter_option_name ?></option>
<?php
}
?>
</select>
</div>
</div>
<div class="form-group">
<label>Assigned To</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-user-tie"></i></span>
</div>
<select class="form-control select2" name="assigned">
<option value="">- Anyone -</option>
<?php
$sql_assigned_filter = mysqli_query($mysqli, "SELECT user_id, user_name FROM users WHERE user_type = 1 AND user_archived_at IS NULL ORDER BY user_name ASC");
while ($row = mysqli_fetch_assoc($sql_assigned_filter)) {
$filter_option_id = intval($row['user_id']);
$filter_option_name = escapeHtml($row['user_name']);
?>
<option <?php if ($assigned_filter == $filter_option_id) { echo "selected"; } ?> value="<?= $filter_option_id ?>"><?= $filter_option_name ?></option>
<?php
}
?>
</select>
</div>
</div>
<div class="form-group">
<label>SLA</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-stopwatch"></i></span>
</div>
<select class="form-control select2" name="sla">
<option value="">- Any SLA state -</option>
<option <?php if ($sla_filter === 'breached') { echo "selected"; } ?> value="breached">Breached</option>
<option <?php if ($sla_filter === 'at_risk') { echo "selected"; } ?> value="at_risk">At risk</option>
<option <?php if ($sla_filter === 'paused') { echo "selected"; } ?> value="paused">Paused</option>
<option <?php if ($sla_filter === 'met') { echo "selected"; } ?> value="met">Met</option>
<option <?php if ($sla_filter === 'none') { echo "selected"; } ?> value="none">No SLA</option>
</select>
</div>
</div>
<div class="form-group">
<label>Opened From</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-calendar"></i></span>
</div>
<input type="date" class="form-control" name="dtf" value="<?= $date_from_filter ?>" max="2999-12-31">
</div>
</div>
<div class="form-group">
<label>Opened To</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-calendar"></i></span>
</div>
<input type="date" class="form-control" name="dtt" value="<?= $date_to_filter ?>" max="2999-12-31">
</div>
</div>
<?php exportTabsColumns('tickets'); ?>
</div>
<div class="modal-footer">
<button type="submit" name="export_tickets_csv" class="btn btn-primary text-bold"><i class="fas fa-fw fa-download mr-2"></i>Download CSV</button>
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
<?php renderExportButtons('export_tickets'); ?>
</div>
</form>