From 615c519d8091ac4d88ff87d9aeab16c956a7c28e Mon Sep 17 00:00:00 2001 From: Marcus Hill Date: Thu, 20 Jan 2022 21:14:12 +0000 Subject: [PATCH 1/3] Remove ticket updates option - this is managed by public/private notes --- add_ticket_modal.php | 11 ----------- 1 file changed, 11 deletions(-) diff --git a/add_ticket_modal.php b/add_ticket_modal.php index 156469de..b03d2a38 100644 --- a/add_ticket_modal.php +++ b/add_ticket_modal.php @@ -107,17 +107,6 @@ - - - -
-
- - -
-
- -
From 13ce4afa5ef2704f62a31f819904726f236d1d66 Mon Sep 17 00:00:00 2001 From: Marcus Hill Date: Thu, 20 Jan 2022 21:17:00 +0000 Subject: [PATCH 2/3] Remove ticket updates option - this is managed by public/private notes --- edit_ticket_modal.php | 11 ----------- 1 file changed, 11 deletions(-) diff --git a/edit_ticket_modal.php b/edit_ticket_modal.php index cf3b8463..e18ffa8f 100644 --- a/edit_ticket_modal.php +++ b/edit_ticket_modal.php @@ -58,17 +58,6 @@
- - - -
-
- - -
-
- -
From 4c2b91155dc563bad757816d61a222a13cc3fb93 Mon Sep 17 00:00:00 2001 From: Marcus Hill Date: Thu, 20 Jan 2022 21:23:04 +0000 Subject: [PATCH 3/3] Add support to link asset to ticket at creation, if on client ticket page --- add_ticket_modal.php | 26 ++++++++++++++++++++++++++ post.php | 3 ++- 2 files changed, 28 insertions(+), 1 deletion(-) diff --git a/add_ticket_modal.php b/add_ticket_modal.php index b03d2a38..f80571e2 100644 --- a/add_ticket_modal.php +++ b/add_ticket_modal.php @@ -107,6 +107,32 @@
+ + +
+ +
+
+ +
+ +
+
+
diff --git a/post.php b/post.php index 53f2dcd1..df7f0c08 100644 --- a/post.php +++ b/post.php @@ -5047,6 +5047,7 @@ if(isset($_POST['add_ticket'])){ $subject = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['subject']))); $priority = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['priority']))); $details = trim(mysqli_real_escape_string($mysqli,$_POST['details'])); + $asset_id = intval($_POST['asset']); if($client_id > 0 AND $contact == 0){ $sql = mysqli_query($mysqli,"SELECT primary_contact FROM clients WHERE client_id = $client_id AND company_id = $session_company_id"); @@ -5059,7 +5060,7 @@ if(isset($_POST['add_ticket'])){ $new_config_ticket_next_number = $config_ticket_next_number + 1; mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = $session_company_id"); - mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_client_id = $client_id, company_id = $session_company_id"); + mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_asset_id = $asset_id, ticket_created_at = NOW(), ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_client_id = $client_id, company_id = $session_company_id"); //Logging mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = '$session_name created ticket $subject', log_created_at = NOW(), log_client_id = $client_id, company_id = $session_company_id, log_user_id = $session_user_id");