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Add time tracking for bulk ticket replies

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- TT for bulk replies
- Encourage the correct time format using a placeholder and pattern (client-side validation only)
This commit is contained in:
wrongecho
2024-12-04 16:43:09 +00:00
parent a31387720c
commit 425b06e550
3 changed files with 10 additions and 3 deletions
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3
post/user/ticket.php
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@@ -1019,6 +1019,7 @@ if (isset($_POST['bulk_ticket_reply'])) {
// POST variables
$ticket_reply = mysqli_escape_string($mysqli, $_POST['bulk_reply_details']);
$ticket_status = intval($_POST['bulk_status']);
$ticket_reply_time_worked = sanitizeInput($_POST['time']);
$private_note = intval($_POST['bulk_private_reply']);
if ($private_note == 1) {
$ticket_reply_type = 'Internal';
@@ -1046,7 +1047,7 @@ if (isset($_POST['bulk_ticket_reply'])) {
$client_id = intval($row['ticket_client_id']);
// Add reply
mysqli_query($mysqli, "INSERT INTO ticket_replies SET ticket_reply = '$ticket_reply', ticket_reply_time_worked = '00:01:00', ticket_reply_type = '$ticket_reply_type', ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id");
mysqli_query($mysqli, "INSERT INTO ticket_replies SET ticket_reply = '$ticket_reply', ticket_reply_time_worked = '$ticket_reply_time_worked', ticket_reply_type = '$ticket_reply_type', ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id");
$ticket_reply_id = mysqli_insert_id($mysqli);