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Tickets - Merging

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- Fix merging UI not showing ticket status name correctly
- Add ability to move ticket notes and replies to the new parent ticket if desired (sometimes helpful, sometimes not)
This commit is contained in:
Marcus Hill
2024-04-12 22:26:27 +01:00
parent 453453cf9a
commit 43bd028298
4 changed files with 49 additions and 23 deletions
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10
ajax.php
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@@ -114,13 +114,15 @@ if (isset($_GET['merge_ticket_get_json_details'])) {
$merge_into_ticket_number = intval($_GET['merge_into_ticket_number']);
$sql = mysqli_query($mysqli, "SELECT ticket_id, ticket_number, ticket_prefix, ticket_subject, ticket_priority, ticket_status, client_name, contact_name FROM tickets
LEFT JOIN clients ON ticket_client_id = client_id
LEFT JOIN contacts ON ticket_contact_id = contact_id
WHERE ticket_number = $merge_into_ticket_number");
$sql = mysqli_query($mysqli, "SELECT ticket_id, ticket_number, ticket_prefix, ticket_subject, ticket_priority, ticket_status, ticket_status_name, client_name, contact_name FROM tickets
LEFT JOIN clients ON ticket_client_id = client_id
LEFT JOIN contacts ON ticket_contact_id = contact_id
LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
WHERE ticket_number = $merge_into_ticket_number");
if (mysqli_num_rows($sql) == 0) {
//Do nothing.
echo "No ticket found!";
} else {
//Return ticket, client and contact details for the given ticket number
$response = mysqli_fetch_array($sql);