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Tickets - Merging

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- Fix merging UI not showing ticket status name correctly
- Add ability to move ticket notes and replies to the new parent ticket if desired (sometimes helpful, sometimes not)
This commit is contained in:
Marcus Hill
2024-04-12 22:26:27 +01:00
parent 453453cf9a
commit 43bd028298
4 changed files with 49 additions and 23 deletions
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10
js/ticket_merge.js
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@@ -22,19 +22,19 @@ function merge_into_number_get_details() {
// Check that the current ticket ID isn't also the new/merge ticket ID
if(parseInt(merge_into_ticket_info.ticket_id) !== parseInt(document.getElementById("current_ticket_id").value)){
// Show the div with the master ticket details, populate
// Show the div with the parent ("master") ticket details, populate
document.getElementById("merge_into_details_div").hidden = false;
document.getElementById("merge_into_details_number").innerText = "Master ticket details: " + merge_into_ticket_info.ticket_prefix + merge_into_ticket_info.ticket_number;
document.getElementById("merge_into_details_number").innerText = "Parent ticket details: " + merge_into_ticket_info.ticket_prefix + merge_into_ticket_info.ticket_number;
document.getElementById("merge_into_details_client").innerText = "Client Contact: " + merge_into_ticket_info.client_name + " / " + merge_into_ticket_info.contact_name;
document.getElementById("merge_into_details_subject").innerText = "Subject: " + merge_into_ticket_info.ticket_subject;
document.getElementById("merge_into_details_priority").innerText = "Priority: " + merge_into_ticket_info.ticket_priority;
document.getElementById("merge_into_details_status").innerText = "Status: " + merge_into_ticket_info.ticket_status;
document.getElementById("merge_into_details_status").innerText = "Status: " + merge_into_ticket_info.ticket_status_name;
// Enable the merge button if the merge into ticket isn't in a closed state
if(merge_into_ticket_info.ticket_status.toLowerCase() != "closed"){
if(merge_into_ticket_info.ticket_status_name.toLowerCase() != "closed"){
document.getElementById("merge_ticket_btn").disabled = false;
}
}
}
);
}
}