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Add database field for ticket_first_response_at. This can be used as part of metric reporting and also as part of SLAs in the future

This commit is contained in:
wrongecho 2025-03-07 13:28:35 +00:00
parent ad9e4b4fb4
commit 44b70d7161
3 changed files with 11 additions and 4 deletions
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12
database_updates.php
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@ -2423,10 +2423,16 @@ if (LATEST_DATABASE_VERSION > CURRENT_DATABASE_VERSION) {
mysqli_query($mysqli, "UPDATE `settings` SET `config_current_database_version` = '1.8.7'"); mysqli_query($mysqli, "UPDATE `settings` SET `config_current_database_version` = '1.8.7'");
} }
// if (CURRENT_DATABASE_VERSION == '1.8.7') { if (CURRENT_DATABASE_VERSION == '1.8.7') {
// // Insert queries here required to update to DB version 1.8.8 mysqli_query($mysqli, "ALTER TABLE `tickets` ADD `ticket_first_response_at` DATETIME NULL DEFAULT NULL AFTER `ticket_archived_at`");
mysqli_query($mysqli, "UPDATE `settings` SET `config_current_database_version` = '1.8.8'");
}
// if (CURRENT_DATABASE_VERSION == '1.8.8') {
// // Insert queries here required to update to DB version 1.8.9
// // Then, update the database to the next sequential version // // Then, update the database to the next sequential version
// mysqli_query($mysqli, "UPDATE `settings` SET `config_current_database_version` = '1.8.8'"); // mysqli_query($mysqli, "UPDATE `settings` SET `config_current_database_version` = '1.8.9'");
// } // }
} else { } else {

1
db.sql
View File

@ -2139,6 +2139,7 @@ CREATE TABLE `tickets` (
`ticket_updated_at` datetime DEFAULT NULL ON UPDATE current_timestamp(), `ticket_updated_at` datetime DEFAULT NULL ON UPDATE current_timestamp(),
`ticket_resolved_at` datetime DEFAULT NULL, `ticket_resolved_at` datetime DEFAULT NULL,
`ticket_archived_at` datetime DEFAULT NULL, `ticket_archived_at` datetime DEFAULT NULL,
`ticket_first_response_at` datetime DEFAULT NULL,
`ticket_closed_at` datetime DEFAULT NULL, `ticket_closed_at` datetime DEFAULT NULL,
`ticket_created_by` int(11) NOT NULL, `ticket_created_by` int(11) NOT NULL,
`ticket_assigned_to` int(11) NOT NULL DEFAULT 0, `ticket_assigned_to` int(11) NOT NULL DEFAULT 0,

2
includes/database_version.php
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@ -5,4 +5,4 @@
* It is used in conjunction with database_updates.php * It is used in conjunction with database_updates.php
*/ */
DEFINE("LATEST_DATABASE_VERSION", "1.8.7"); DEFINE("LATEST_DATABASE_VERSION", "1.8.8");