diff --git a/ticket.php b/ticket.php
index 7ed140ec..b4b1502e 100644
--- a/ticket.php
+++ b/ticket.php
@@ -8,6 +8,12 @@ $purifier_config = HTMLPurifier_Config::createDefault();
$purifier_config->set('URI.AllowedSchemes', ['data' => true, 'src' => true, 'http' => true, 'https' => true]);
$purifier = new HTMLPurifier($purifier_config);
+// Ticket client access snippet
+$ticket_permission_snippet = '';
+if (!empty($client_access_string)) {
+ $ticket_permission_snippet = "AND ticket_client_id IN ($client_access_string)";
+}
+
if (isset($_GET['ticket_id'])) {
$ticket_id = intval($_GET['ticket_id']);
@@ -25,7 +31,9 @@ if (isset($_GET['ticket_id'])) {
LEFT JOIN invoices ON ticket_invoice_id = invoice_id
LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
LEFT JOIN categories ON ticket_category = category_id
- WHERE ticket_id = $ticket_id LIMIT 1"
+ WHERE ticket_id = $ticket_id
+ $ticket_permission_snippet
+ LIMIT 1"
);
if (mysqli_num_rows($sql) == 0) {
@@ -532,10 +540,14 @@ if (isset($_GET['ticket_id'])) {
+
+
+
+
-
+
-
+
diff --git a/tickets.php b/tickets.php
index 4cca4833..f6a76f1b 100644
--- a/tickets.php
+++ b/tickets.php
@@ -7,7 +7,6 @@ $order = "DESC";
require_once "inc_all.php";
-
// Ticket status from GET
if (isset($_GET['status']) && is_array($_GET['status']) && !empty($_GET['status'])) {
// Sanitize each element of the status array
@@ -50,6 +49,12 @@ if (isset($_GET['assigned']) & !empty($_GET['assigned'])) {
//Rebuild URL
$url_query_strings_sort = http_build_query(array_merge($_GET, array('sort' => $sort, 'order' => $order, 'status' => $status, 'assigned' => $ticket_assigned_filter_id)));
+// Ticket client access snippet
+$ticket_permission_snippet = '';
+if (!empty($client_access_string)) {
+ $ticket_permission_snippet = "AND ticket_client_id IN ($client_access_string)";
+}
+
// Main ticket query:
$sql = mysqli_query(
$mysqli,
@@ -64,28 +69,29 @@ $sql = mysqli_query(
WHERE $ticket_status_snippet " . $ticket_assigned_query . "
AND DATE(ticket_created_at) BETWEEN '$dtf' AND '$dtt'
AND (CONCAT(ticket_prefix,ticket_number) LIKE '%$q%' OR client_name LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_status_name LIKE '%$q%' OR ticket_priority LIKE '%$q%' OR user_name LIKE '%$q%' OR contact_name LIKE '%$q%' OR asset_name LIKE '%$q%' OR vendor_name LIKE '%$q%' OR ticket_vendor_ticket_number LIKE '%q%')
+ $ticket_permission_snippet
ORDER BY $sort $order LIMIT $record_from, $record_to"
);
$num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
//Get Total tickets open
-$sql_total_tickets_open = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_open FROM tickets WHERE ticket_resolved_at IS NULL");
+$sql_total_tickets_open = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_open FROM tickets WHERE ticket_resolved_at IS NULL $ticket_permission_snippet");
$row = mysqli_fetch_array($sql_total_tickets_open);
$total_tickets_open = intval($row['total_tickets_open']);
//Get Total tickets closed
-$sql_total_tickets_closed = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_closed FROM tickets WHERE ticket_resolved_at IS NOT NULL");
+$sql_total_tickets_closed = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_closed FROM tickets WHERE ticket_resolved_at IS NOT NULL $ticket_permission_snippet");
$row = mysqli_fetch_array($sql_total_tickets_closed);
$total_tickets_closed = intval($row['total_tickets_closed']);
//Get Unassigned tickets
-$sql_total_tickets_unassigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_unassigned FROM tickets WHERE ticket_assigned_to = '0' AND ticket_resolved_at IS NULL");
+$sql_total_tickets_unassigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_unassigned FROM tickets WHERE ticket_assigned_to = '0' AND ticket_resolved_at IS NULL $ticket_permission_snippet");
$row = mysqli_fetch_array($sql_total_tickets_unassigned);
$total_tickets_unassigned = intval($row['total_tickets_unassigned']);
//Get Total tickets assigned to me
-$sql_total_tickets_assigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_assigned FROM tickets WHERE ticket_assigned_to = $session_user_id AND ticket_resolved_at IS NULL");
+$sql_total_tickets_assigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_assigned FROM tickets WHERE ticket_assigned_to = $session_user_id AND ticket_resolved_at IS NULL $ticket_permission_snippet");
$row = mysqli_fetch_array($sql_total_tickets_assigned);
$user_active_assigned_tickets = intval($row['total_tickets_assigned']);