From 580a6cf53ef0ba2a61f43a30e8f89023feb6d8f4 Mon Sep 17 00:00:00 2001 From: Marcus Hill Date: Sat, 17 Dec 2022 23:18:14 +0000 Subject: [PATCH] Adjust client reply type to Client, not public. Public is for agent replies that are customer visible --- cron_ticket_email_parser.php | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/cron_ticket_email_parser.php b/cron_ticket_email_parser.php index 66093c47..b926df00 100644 --- a/cron_ticket_email_parser.php +++ b/cron_ticket_email_parser.php @@ -92,7 +92,7 @@ if ($emails) { $ticket_assigned_to = $row['ticket_assigned_to']; $client_id = $row['ticket_client_id']; $session_company_id = $row['company_id']; - $ticket_reply_type = 'Public'; // Setting to client as a default value + $ticket_reply_type = 'Client'; // Setting to client as a default value // Check the ticket ID is valid if (intval($ticket_id) && $ticket_id !== '0') {