diff --git a/client_tickets.php b/client_tickets.php index ec589f67..f332e08c 100644 --- a/client_tickets.php +++ b/client_tickets.php @@ -51,12 +51,12 @@ $sql = mysqli_query( $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()")); -//Get Total tickets open +// Get Total tickets open $sql_total_tickets_open = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_open FROM tickets WHERE ticket_client_id = $client_id AND ticket_resolved_at IS NULL"); $row = mysqli_fetch_array($sql_total_tickets_open); $total_tickets_open = intval($row['total_tickets_open']); -//Get Total tickets closed +// Get Total tickets closed $sql_total_tickets_closed = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_closed FROM tickets WHERE ticket_client_id = $client_id AND ticket_resolved_at IS NOT NULL"); $row = mysqli_fetch_array($sql_total_tickets_closed); $total_tickets_closed = intval($row['total_tickets_closed']); @@ -67,8 +67,8 @@ $total_tickets_closed = intval($row['total_tickets_closed']);

Tickets - Open | - Closed + Open | + Closed

diff --git a/tickets.php b/tickets.php index b26cd24c..9f2738c4 100644 --- a/tickets.php +++ b/tickets.php @@ -29,10 +29,6 @@ if (isset($_GET['status']) && is_array($_GET['status']) && !empty($_GET['status' if (isset($_GET['status']) && ($_GET['status']) == 'Closed') { $status = 'Closed'; $ticket_status_snippet = "ticket_resolved_at IS NOT NULL"; - } elseif ( isset($_GET['status']) && ($_GET['status']) == 'Resolved') { - // Default - Show open tickets - $status = 'Resolved'; - $ticket_status_snippet = "ticket_resolved_at IS NOT NULL AND ticket_closed_at IS NULL"; } else { // Default - Show open tickets $status = 'Open'; @@ -93,11 +89,6 @@ $sql_total_tickets_closed = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS to $row = mysqli_fetch_array($sql_total_tickets_closed); $total_tickets_closed = intval($row['total_tickets_closed']); -//Get Total tickets Resolved -$sql_total_tickets_resolved = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_resolved FROM tickets WHERE ticket_resolved_at IS NOT NULL AND ticket_closed_at IS NULL $ticket_permission_snippet"); -$row = mysqli_fetch_array($sql_total_tickets_resolved); -$total_tickets_resolved = intval($row['total_tickets_resolved']); - //Get Unassigned tickets $sql_total_tickets_unassigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_unassigned FROM tickets WHERE ticket_assigned_to = '0' AND ticket_resolved_at IS NULL $ticket_permission_snippet"); $row = mysqli_fetch_array($sql_total_tickets_unassigned); @@ -118,9 +109,8 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);

Tickets - Open | - Resolved | - Closed + Open | + Closed

@@ -152,8 +142,6 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);