From 5af8d6934bed2aec71b898a84082f83125c0d41f Mon Sep 17 00:00:00 2001
From: johnnyq <johnny@pittpc.com>
Date: Thu, 31 Oct 2024 13:26:34 -0400
Subject: [PATCH] Add Resolved Tickets Count and Select option for tickets

---
 tickets.php | 15 ++++++++++++++-
 1 file changed, 14 insertions(+), 1 deletion(-)

diff --git a/tickets.php b/tickets.php
index daa180cb..b26cd24c 100644
--- a/tickets.php
+++ b/tickets.php
@@ -29,6 +29,10 @@ if (isset($_GET['status']) && is_array($_GET['status']) && !empty($_GET['status'
     if (isset($_GET['status']) && ($_GET['status']) == 'Closed') {
         $status = 'Closed';
         $ticket_status_snippet = "ticket_resolved_at IS NOT NULL";
+    } elseif ( isset($_GET['status']) && ($_GET['status']) == 'Resolved') {
+        // Default - Show open tickets
+        $status = 'Resolved';
+        $ticket_status_snippet = "ticket_resolved_at IS NOT NULL AND ticket_closed_at IS NULL";
     } else {
         // Default - Show open tickets
         $status = 'Open';
@@ -89,6 +93,11 @@ $sql_total_tickets_closed = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS to
 $row = mysqli_fetch_array($sql_total_tickets_closed);
 $total_tickets_closed = intval($row['total_tickets_closed']);
 
+//Get Total tickets Resolved
+$sql_total_tickets_resolved = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_resolved FROM tickets WHERE ticket_resolved_at IS NOT NULL AND ticket_closed_at IS NULL $ticket_permission_snippet");
+$row = mysqli_fetch_array($sql_total_tickets_resolved);
+$total_tickets_resolved = intval($row['total_tickets_resolved']);
+
 //Get Unassigned tickets
 $sql_total_tickets_unassigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_unassigned FROM tickets WHERE ticket_assigned_to = '0' AND ticket_resolved_at IS NULL $ticket_permission_snippet");
 $row = mysqli_fetch_array($sql_total_tickets_unassigned);
@@ -107,9 +116,10 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
     </style>
     <div class="card card-dark">
         <div class="card-header py-2">
-            <h3 class="card-title mt-2"><i class="fa fa-fw fa-life-ring mr-2"></i>Support Tickets
+            <h3 class="card-title mt-2"><i class="fa fa-fw fa-life-ring mr-2"></i>Tickets
                 <small class="ml-3">
                     <a href="?status=Open" class="text-white"><strong><?php echo $total_tickets_open; ?></strong> Open</a> |
+                    <a href="?status=Resolved" class="text-white"><strong><?php echo $total_tickets_resolved; ?></strong> Resolved</a> |
                     <a href="?status=Closed" class="text-white"><strong><?php echo $total_tickets_closed; ?></strong> Closed</a>
                 </small>
             </h3>
@@ -141,6 +151,9 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
                                 </button>
                                 <div class="dropdown-menu">
                                     <a class="dropdown-item" href="?status=Open&assigned=<?php echo $session_user_id ?>">Active tickets (<?php echo $user_active_assigned_tickets ?>)</a>
+                                    <div class="dropdown-divider"></div>
+                                    <a class="dropdown-item " href="?status=Resolved&assigned=<?php echo $session_user_id ?>">Resolved tickets</a>
+                                    <div class="dropdown-divider"></div>
                                     <a class="dropdown-item " href="?status=Closed&assigned=<?php echo $session_user_id ?>">Closed tickets</a>
                                 </div>
                             </div>