From 5c46e57a219e2143d9cdda3a022a4c380f4e0a83 Mon Sep 17 00:00:00 2001 From: johnnyq Date: Fri, 20 Aug 2021 23:10:48 -0400 Subject: [PATCH] Added Edit and delete ticket updates funtionality --- edit_ticket_update_modal.php | 27 +++++++++++++++++++++++++++ post.php | 35 ++++++++++++++++++++++++++++++++++- ticket.php | 12 +++++++++--- 3 files changed, 70 insertions(+), 4 deletions(-) create mode 100644 edit_ticket_update_modal.php diff --git a/edit_ticket_update_modal.php b/edit_ticket_update_modal.php new file mode 100644 index 00000000..9cd7bfb6 --- /dev/null +++ b/edit_ticket_update_modal.php @@ -0,0 +1,27 @@ + \ No newline at end of file diff --git a/post.php b/post.php index 2a38b4e7..8e4d6a4e 100644 --- a/post.php +++ b/post.php @@ -1069,8 +1069,11 @@ if(isset($_POST['add_ticket_update'])){ mysqli_query($mysqli,"INSERT INTO ticket_updates SET ticket_update = '$ticket_update', ticket_update_created_at = NOW(), ticket_update_by = $session_user_id, ticket_id = $ticket_id, company_id = $session_company_id") or die(mysqli_error($mysqli)); + //UPDATE Ticket Last Response Field + mysqli_query($mysqli,"UPDATE tickets SET ticket_updated_at = NOW() WHERE ticket_id = $ticket_id AND company_id = $session_company_id") or die(mysqli_error($mysqli)); + //Logging - mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Created', log_description = '$ticket_id', log_created_at = NOW(), company_id = $session_company_id, ticket_update_by = $session_user_id"); + mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Created', log_description = '$ticket_id', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id"); $_SESSION['alert_message'] = "Posted an update"; @@ -1078,6 +1081,36 @@ if(isset($_POST['add_ticket_update'])){ } +if(isset($_POST['edit_ticket_update'])){ + + $ticket_update_id = intval($_POST['ticket_update_id']); + $ticket_update = trim(mysqli_real_escape_string($mysqli,$_POST['ticket_update'])); + + mysqli_query($mysqli,"UPDATE ticket_updates SET ticket_update = '$ticket_update', ticket_update_updated_at = NOW() WHERE ticket_update_id = $ticket_update_id AND company_id = $session_company_id") or die(mysqli_error($mysqli)); + + //Logging + mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Modified', log_description = '$ticket_update_id', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id"); + + $_SESSION['alert_message'] = "Ticket update modified"; + + header("Location: " . $_SERVER["HTTP_REFERER"]); + +} + +if(isset($_GET['archive_ticket_update'])){ + $ticket_update_id = intval($_GET['archive_ticket_update']); + + mysqli_query($mysqli,"UPDATE ticket_updates SET ticket_update_archived_at = NOW() WHERE ticket_update_id = $ticket_update_id AND company_id = $session_company_id"); + + //Logging + mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Archived', log_description = '$ticket_update_id', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id"); + + $_SESSION['alert_message'] = "Ticket update archived"; + + header("Location: " . $_SERVER["HTTP_REFERER"]); + +} + if(isset($_GET['close_ticket'])){ $ticket_id = intval($_GET['close_ticket']); diff --git a/ticket.php b/ticket.php index 35c02f81..68bf557e 100644 --- a/ticket.php +++ b/ticket.php @@ -128,7 +128,7 @@ if(isset($_GET['ticket_id'])){

- + @@ -158,7 +165,6 @@ if(isset($_GET['ticket_id'])){
-

Client