diff --git a/client/post.php b/client/post.php
index d824709d6..8d45857f6 100644
--- a/client/post.php
+++ b/client/post.php
@@ -55,7 +55,6 @@ if (isset($_POST['add_ticket'])) {
     if ($config_ticket_new_ticket_notification_email) {
 
         $client_name = escapeSql($session_client_name);
-        $details = removeEmoji($details);
 
         $email_subject = "ITFlow - New Ticket - $client_name: $subject";
         $email_body = "Hello, <br><br>This is a notification that a new ticket has been raised in ITFlow. <br>Client: $client_name<br>Priority: $priority<br>Link: https://$config_base_url/agent/ticket.php?ticket_id=$ticket_id&client_id=$session_client_id <br><br><b>$subject</b><br>$details";