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https://github.com/itflow-org/itflow
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Move portal to client and rename and reorganize some client portal files
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78
client/ticket_view_all.php
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78
client/ticket_view_all.php
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<?php
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/*
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* Client Portal
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* Primary contact view: all tickets
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*/
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require_once 'includes/inc_all.php';
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if ($session_contact_primary == 0 && !$session_contact_is_technical_contact) {
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header("Location: post.php?logout");
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exit();
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}
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// Ticket status from GET
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if (!isset($_GET['status']) || ($_GET['status']) == 'Open') {
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// Default to showing open
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$status = 'Open';
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$ticket_status_snippet = "ticket_closed_at IS NULL";
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} elseif (isset($_GET['status']) && ($_GET['status']) == 'Closed') {
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$status = 'Closed';
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$ticket_status_snippet = "ticket_closed_at IS NOT NULL";
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} else {
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$status = '%';
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$ticket_status_snippet = "ticket_status LIKE '%'";
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}
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$all_tickets = mysqli_query($mysqli, "SELECT ticket_id, ticket_prefix, ticket_number, ticket_subject, ticket_status_name, contact_name FROM tickets LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id WHERE $ticket_status_snippet AND ticket_client_id = $session_client_id ORDER BY ticket_id DESC");
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?>
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<h2>All tickets</h2>
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<div class="col-md-2">
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<div class="form-group">
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<form method="get">
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<label>Ticket Status</label>
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<select class="form-control" name="status" onchange="this.form.submit()">
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<option value="%" <?php if ($status == "%") {echo "selected";}?> >Any</option>
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<option value="Open" <?php if ($status == "Open") {echo "selected";}?> >Open</option>
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<option value="Closed" <?php if ($status == "Closed") {echo "selected";}?> >Closed</option>
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</select>
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</form>
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</div>
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</div>
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<table class="table">
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<thead>
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<tr>
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<th scope="col">#</th>
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<th scope="col">Subject</th>
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<th scope="col">Contact</th>
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<th scope="col">Status</th>
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</tr>
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</thead>
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<tbody>
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<?php
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while ($row = mysqli_fetch_array($all_tickets)) {
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$ticket_id = intval($row['ticket_id']);
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$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$ticket_subject = nullable_htmlentities($row['ticket_subject']);
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$ticket_status = nullable_htmlentities($row['ticket_status_name']);
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$ticket_contact_name = nullable_htmlentities($row['contact_name']);
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echo "<tr>";
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echo "<td> <a href='ticket.php?id=$ticket_id'> $ticket_prefix$ticket_id</a></td>";
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echo "<td> <a href='ticket.php?id=$ticket_id'> $ticket_subject</a></td>";
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echo "<td>$ticket_contact_name</td>";
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echo "<td>$ticket_status</td>";
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echo "</tr>";
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}
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?>
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</tbody>
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</table>
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</div>
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<?php
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require_once 'includes/footer.php';
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