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Ticket Statuses from DB

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This commit is contained in:
Marcus Hill
2024-03-29 11:22:32 +00:00
parent 63f35d5760
commit 667a93210c
14 changed files with 263 additions and 164 deletions
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23
dashboard.php
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@@ -89,7 +89,7 @@ if ($user_config_dashboard_financial_enable == 1) {
//Define var so it doesnt throw errors in logs
$largest_income_month = 0;
//Get Total income
$sql_total_payments_to_invoices = mysqli_query($mysqli, "SELECT SUM(payment_amount) AS total_payments_to_invoices FROM payments WHERE YEAR(payment_date) = $year");
$row = mysqli_fetch_array($sql_total_payments_to_invoices);
@@ -169,7 +169,7 @@ if ($user_config_dashboard_financial_enable == 1) {
if ($config_module_enable_ticketing && $config_module_enable_accounting) {
//Get Unbilled, closed tickets
$sql_unbilled_tickets = mysqli_query($mysqli, "SELECT COUNT('ticket_id') AS unbilled_tickets FROM tickets WHERE ticket_status = 'Closed' AND ticket_billable = 1 AND ticket_invoice_id = 0 AND YEAR(ticket_created_at) = $year");
$sql_unbilled_tickets = mysqli_query($mysqli, "SELECT COUNT('ticket_id') AS unbilled_tickets FROM tickets WHERE ticket_closed_at IS NOT NULL AND ticket_billable = 1 AND ticket_invoice_id = 0 AND YEAR(ticket_created_at) = $year");
$row = mysqli_fetch_array($sql_unbilled_tickets);
$unbilled_tickets = intval($row['unbilled_tickets']);
} else {
@@ -772,13 +772,14 @@ if ($user_config_dashboard_technical_enable == 1) {
$ticket_number = intval($row['ticket_number']);
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
$ticket_status = nullable_htmlentities($row['ticket_status']);
$ticket_status_id = intval($row['ticket_status']);
$ticket_status_name = sanitizeInput(getTicketStatusName($row['ticket_status']));
$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
$ticket_created_at_time_ago = timeAgo($row['ticket_created_at']);
$ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
$ticket_updated_at_time_ago = timeAgo($row['ticket_updated_at']);
if (empty($ticket_updated_at)) {
if ($ticket_status == "Closed") {
if (!empty($ticket_closed_at)) {
$ticket_updated_at_display = "<p>Never</p>";
} else {
$ticket_updated_at_display = "<p class='text-danger'>Never</p>";
@@ -791,17 +792,7 @@ if ($user_config_dashboard_technical_enable == 1) {
$contact_id = intval($row['ticket_contact_id']);
$contact_name = nullable_htmlentities($row['contact_name']);
if ($ticket_status == "New") {
$ticket_status_color = "danger";
} elseif ($ticket_status == "Open") {
$ticket_status_color = "primary";
} elseif ($ticket_status == "On Hold") {
$ticket_status_color = "success";
} elseif ($ticket_status == "Auto Close") {
$ticket_status_color = "dark";
} elseif ($ticket_status == "Closed") {
$ticket_status_color = "dark";
}
$ticket_status_color = getTicketStatusColor($ticket_status_id);
if ($ticket_priority == "High") {
$ticket_priority_color = "danger";
@@ -831,7 +822,7 @@ if ($user_config_dashboard_technical_enable == 1) {
</td>
<td><?php echo $contact_display; ?></td>
<td><span class='p-2 badge badge-pill badge-<?php echo $ticket_priority_color; ?>'><?php echo $ticket_priority; ?></span></td>
<td><span class='p-2 badge badge-pill badge-<?php echo $ticket_status_color; ?>'><?php echo $ticket_status; ?></span></td>
<td><span class='p-2 badge badge-pill badge-<?php echo $ticket_status_color; ?>'><?php echo $ticket_status_name; ?></span></td>
<td><?php echo $ticket_updated_at_display; ?></td>
</tr>