AS1024/itflow
1
0
Fork 0
mirror of https://github.com/itflow-org/itflow synced 2026-02-28 02:44:53 +00:00
Code Issues Packages Projects Releases Wiki Activity

Ticket Statuses from DB

Browse Source
This commit is contained in:
Marcus Hill
2024-03-29 11:22:32 +00:00
parent 63f35d5760
commit 667a93210c
14 changed files with 263 additions and 164 deletions
Download Patch File Download Diff File Expand all files Collapse all files

32
functions.php
View File

@@ -1142,41 +1142,21 @@ function getTicketStatusColor($ticket_status) {
global $mysqli;
if (intval($ticket_status)) {
$status_id = intval($ticket_status);
$row = mysqli_fetch_array(mysqli_query($mysqli, "SELECT * FROM ticket_statuses WHERE ticket_status_id = $status_id LIMIT 1"));
$status_id = intval($ticket_status);
$row = mysqli_fetch_array(mysqli_query($mysqli, "SELECT ticket_status_color FROM ticket_statuses WHERE ticket_status_id = $status_id LIMIT 1"));
if ($row) {
return nullable_htmlentities($row['ticket_status_color']);
}
// Default return
return "Unknown";
if ($row) {
return nullable_htmlentities($row['ticket_status_color']);
}
// Legacy support for named statuses
if ($ticket_status == "New") {
return "danger";
} elseif ($ticket_status == "Open") {
return "primary";
} elseif ($ticket_status == "On Hold") {
return "success";
} elseif ($ticket_status == "Auto Close") {
return "dark";
} elseif ($ticket_status == "Closed") {
return "dark";
}
// Default return
return "Unknown";
}
function getTicketStatusName($ticket_status) {
global $mysqli;
// Legacy support for named statuses
if (!intval($ticket_status)) {
return $ticket_status;
}
$status_id = intval($ticket_status);
$row = mysqli_fetch_array(mysqli_query($mysqli, "SELECT * FROM ticket_statuses WHERE ticket_status_id = $status_id LIMIT 1"));