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Add Indexes to foreign key in ticket replies and attachments fixes slow ticket access issue with many replies with large inline images

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johnnyq
2026-07-31 14:16:19 -04:00
parent 16000efcf7
commit 6a5cf6704a
2 changed files with 18 additions and 3 deletions
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13
admin/database_updates/2.6.3.php Normal file
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<?php
/*
* ITFlow - Database update to version 2.6.3 (from 2.6.2)
* Included by admin/database_updates.php - do not access directly
*/
defined('FROM_DB_UPDATER') || die("Direct file access is not allowed");
// Add Indexes to Ticket Replies foreign key to ticket_id and same with Attachment Fixes a slow down issue with many Replies with large bodies.
mysqli_query($mysqli, "ALTER TABLE ticket_replies ADD INDEX (ticket_reply_ticket_id, ticket_reply_archived_at)");
mysqli_query($mysqli, "ALTER TABLE ticket_attachments ADD INDEX (ticket_attachment_reply_id)");