diff --git a/cron_ticket_email_parser.php b/cron_ticket_email_parser.php
index fd2ba779..068b18de 100644
--- a/cron_ticket_email_parser.php
+++ b/cron_ticket_email_parser.php
@@ -346,6 +346,11 @@ function getInboxFolder($client, $inboxNames) {
     throw new Exception("No inbox folder found.");
 }
 
+// Function to convert UTF-7 IMAP to UTF-8
+function convertToUtf8($text) {
+    return mb_convert_encoding($text, 'UTF-8', 'UTF7-IMAP');
+}
+
 try {
     $inbox = getInboxFolder($client, $inboxNames);
     $messages = $inbox->query()->unseen()->get();
@@ -371,6 +376,11 @@ if ($messages->count() > 0) {
 
         $subject = sanitizeInput($message->getSubject() ?? 'No Subject');
         $date = sanitizeInput($message->getDate() ?? date('Y-m-d H:i:s'));
+        
+        // Convert message bodies from UTF-7 to UTF-8 if needed
+        $html_body = convertToUtf8($message->getHtmlBody() ?? '');
+        $text_body = convertToUtf8($message->getTextBody() ?? '');
+
         $message_body = $message->getHtmlBody() ?? '';
 
         if (empty($message_body)) {