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Add the ability to remove additional assets from the ticket details screen

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johnnyq
2025-04-07 12:58:55 -04:00
parent a0ece18876
commit 70cb0ac635
4 changed files with 48 additions and 1 deletions
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35
post/user/ticket.php
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@@ -498,6 +498,41 @@ if (isset($_GET['delete_ticket_watcher'])) {
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_GET['delete_ticket_additional_asset'])) {
enforceUserPermission('module_support', 2);
$asset_id = intval($_GET['delete_ticket_additional_asset']);
$ticket_id = intval($_GET['ticket_id']);
// Get ticket / asset details for logging
$sql = mysqli_query($mysqli, "SELECT asset_name, ticket_prefix, ticket_number, ticket_status_name, ticket_client_id FROM assets
JOIN tickets ON ticket_id = $ticket_id
JOIN ticket_statuses ON ticket_status = ticket_status_id
WHERE asset_id = $asset_id"
);
$row = mysqli_fetch_array($sql);
$ticket_prefix = sanitizeInput($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$ticket_status_name = sanitizeInput($row['ticket_status_name']);
$asset_name = sanitizeInput($row['asset_name']);
$client_id = intval($row['ticket_client_id']);
mysqli_query($mysqli, "DELETE FROM ticket_assets WHERE ticket_id = $ticket_id AND asset_id = $asset_id");
// History
mysqli_query($mysqli, "INSERT INTO ticket_history SET ticket_history_status = '$ticket_status_name', ticket_history_description = '$session_name removed additional asset $asset_name', ticket_history_ticket_id = $ticket_id");
// Logging
logAction("Ticket", "Edit", "$session_name removed asset $asset_name from ticket $ticket_prefix$ticket_number", $client_id, $ticket_id);
$_SESSION['alert_type'] = "error";
$_SESSION['alert_message'] = "Removed asset <strong>$asset_name</strong> from ticket.";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['edit_ticket_asset'])) {
enforceUserPermission('module_support', 2);