From 71b9e6836ba526ea2262569fa690c23e45e54a5e Mon Sep 17 00:00:00 2001 From: Marcus Hill Date: Mon, 13 Feb 2023 14:07:25 +0000 Subject: [PATCH] Omit check for ticket_closed_at when counting closed tickets as the value may be incorrect. --- report_ticket_by_client.php | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/report_ticket_by_client.php b/report_ticket_by_client.php index beb81ccb..a23e7bcf 100644 --- a/report_ticket_by_client.php +++ b/report_ticket_by_client.php @@ -93,7 +93,7 @@ $sql_clients = mysqli_query($mysqli, "SELECT client_id, client_name FROM clients $ticket_raised_count = intval($row['ticket_raised_count']); // Calculate total tickets raised in period that are closed - $sql_ticket_closed_count = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS ticket_closed_count FROM tickets WHERE YEAR(ticket_created_at) = $year AND ticket_client_id = '$client_id' AND ticket_status = 'Closed' AND ticket_closed_at IS NOT NULL"); + $sql_ticket_closed_count = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS ticket_closed_count FROM tickets WHERE YEAR(ticket_created_at) = $year AND ticket_client_id = '$client_id' AND ticket_status = 'Closed'"); $row = mysqli_fetch_array($sql_ticket_closed_count); $ticket_closed_count = intval($row['ticket_closed_count']);