diff --git a/admin/includes/side_nav.php b/admin/includes/side_nav.php
index dabf89d8..e2fedd98 100644
--- a/admin/includes/side_nav.php
+++ b/admin/includes/side_nav.php
@@ -162,7 +162,7 @@
                         <a href="/admin/ticket_template.php" class="nav-link <?php echo (in_array(basename($_SERVER['PHP_SELF']), ['ticket_template.php', 'ticket_template_details.php']) ? 'active' : ''); ?>">
                             <i class="nav-icon fas fa-life-ring"></i>
                             <p>
-                                <span href="#" class="fas fa-plus-circle right ajax-modal" data-modal-url="/admin/modals/ticket_template/ticket_template_add.php"></span>
+                                <span href="#" class="fas fa-plus-circle right ajax-modal" data-modal-url="/admin/modals/ticket_template/ticket_template_add.php" data-modal-size="lg"></span>
                                 Ticket Templates
                             </p>
                         </a>
diff --git a/admin/modals/category/category_add.php b/admin/modals/category/category_add.php
index 52d9769d..8fa6ac74 100644
--- a/admin/modals/category/category_add.php
+++ b/admin/modals/category/category_add.php
@@ -2,7 +2,9 @@
 
 require_once '../../../includes/modal_header.php';
 
-$category = nullable_htmlentities($_GET['category']);
+$category = nullable_htmlentities($_GET['category'] ?? '');
+
+$category_types_array = ['Expense', 'Income', 'Referral', 'Ticket'];
 
 ?>
 
@@ -13,10 +15,30 @@ $category = nullable_htmlentities($_GET['category']);
     </button>
 </div>
 <form action="post.php" method="post" autocomplete="off">
-    <input type="hidden" name="type" value="<?php echo ($category); ?>">
 
     <div class="modal-body">
 
+        <?php if ($category) { ?>
+        <input type="hidden" name="type" value="<?= $category ?>">
+        <?php } else { ?>
+
+        <div class="form-group">
+            <label>Type <strong class="text-danger">*</strong></label>
+            <div class="input-group">
+                <div class="input-group-prepend">
+                    <span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
+                </div>
+                <select class="form-control select2" name="type" required>
+                    <option value="">- Select Type -</option>
+                    <?php foreach ($category_types_array as $type_select) { ?>
+                        <option><?= $type_select ?></option>
+                    <?php } ?>
+                </select>
+            </div>
+        </div>
+
+        <?php } ?>
+
         <div class="form-group">
             <label>Name <strong class="text-danger">*</strong></label>
             <div class="input-group">
@@ -39,7 +61,7 @@ $category = nullable_htmlentities($_GET['category']);
 
     </div>
     <div class="modal-footer">
-        <button type="submit" name="add_category" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Create</button>
+        <button type="submit" name="add_category" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Create Category</button>
         <button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
     </div>
 </form>
diff --git a/admin/modals/ticket_template/ticket_template_add.php b/admin/modals/ticket_template/ticket_template_add.php
index 1c1c837a..cfccd8d1 100644
--- a/admin/modals/ticket_template/ticket_template_add.php
+++ b/admin/modals/ticket_template/ticket_template_add.php
@@ -1,75 +1,79 @@
-<div class="modal" id="addTicketTemplateModal" tabindex="-1">
-    <div class="modal-dialog modal-lg">
-        <div class="modal-content">
-            <div class="modal-header bg-dark">
-                <h5 class="modal-title"><i class="fa fa-fw fa-life-ring mr-2"></i>Creating Ticket Template</h5>
-                <button type="button" class="close text-white" data-dismiss="modal">
-                    <span>&times;</span>
-                </button>
+<?php
+
+require_once '../../../includes/modal_header.php';
+
+ob_start();
+
+?>
+<div class="modal-header bg-dark">
+    <h5 class="modal-title"><i class="fa fa-fw fa-life-ring mr-2"></i>New Ticket Template</h5>
+    <button type="button" class="close text-white" data-dismiss="modal">
+        <span>&times;</span>
+    </button>
+</div>
+<form action="post.php" method="post" autocomplete="off">
+    <div class="modal-body">
+
+        <div class="form-group">
+            <label>Template Name <strong class="text-danger">*</strong></label>
+            <div class="input-group">
+                <div class="input-group-prepend">
+                    <span class="input-group-text"><i class="fa fa-fw fa-life-ring"></i></span>
+                </div>
+                <input type="text" class="form-control" name="name" placeholder="Template name" maxlength="200" required autofocus>
             </div>
-            <form action="post.php" method="post" autocomplete="off">
-                <div class="modal-body">
+        </div>
 
-                    <div class="form-group">
-                        <label>Template Name <strong class="text-danger">*</strong></label>
-                        <div class="input-group">
-                            <div class="input-group-prepend">
-                                <span class="input-group-text"><i class="fa fa-fw fa-life-ring"></i></span>
-                            </div>
-                            <input type="text" class="form-control" name="name" placeholder="Template name" maxlength="200" required autofocus>
-                        </div>
-                    </div>
-
-                    <div class="form-group">
-                        <label>Subject</label>
-                        <div class="input-group">
-                            <div class="input-group-prepend">
-                                <span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
-                            </div>
-                            <input type="text" class="form-control" name="subject" placeholder="Subject" maxlength="500">
-                        </div>
-                    </div>
-
-                   <div class="form-group">
-                        <textarea class="form-control tinymceTicket" name="details"></textarea>
-                    </div>
-
-                    <div class="form-group">
-                        <label>Description</label>
-                        <div class="input-group">
-                            <div class="input-group-prepend">
-                                <span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
-                            </div>
-                            <input type="text" class="form-control" name="description" placeholder="Short description">
-                        </div>
-                    </div>
-
-                    <div class="form-group">
-                        <label>Add it to a Project Template?</label>
-                        <div class="input-group">
-                            <div class="input-group-prepend">
-                                <span class="input-group-text"><i class="fa fa-fw fa-project-diagram"></i></span>
-                            </div>
-                            <select class="form-control select2" name="project_template">
-                                <option value="0">- No -</option>
-                                <?php
-
-                                $sql_project_templates = mysqli_query($mysqli, "SELECT * FROM project_templates WHERE project_template_archived_at IS NULL ORDER BY project_template_name ASC");
-                                while ($row = mysqli_fetch_array($sql_project_templates)) {
-                                    $project_template_id_select = intval($row['project_template_id']);
-                                    $project_template_name_select = nullable_htmlentities($row['project_template_name']); ?>
-                                    <option value="<?php echo $project_template_id_select; ?>"><?php echo $project_template_name_select; ?></option>
-
-                                <?php } ?>
-                            </select>
-                        </div>
-                    </div>
+        <div class="form-group">
+            <label>Subject</label>
+            <div class="input-group">
+                <div class="input-group-prepend">
+                    <span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
                 </div>
-                <div class="modal-footer">
-                    <button type="submit" name="add_ticket_template" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Create</button>
-                    <button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
+                <input type="text" class="form-control" name="subject" placeholder="Subject" maxlength="500">
+            </div>
+        </div>
+
+       <div class="form-group">
+            <textarea class="form-control tinymceTicket" name="details"></textarea>
+        </div>
+
+        <div class="form-group">
+            <label>Description</label>
+            <div class="input-group">
+                <div class="input-group-prepend">
+                    <span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
                 </div>
-            </form>
+                <input type="text" class="form-control" name="description" placeholder="Short description">
+            </div>
+        </div>
+
+        <div class="form-group">
+            <label>Add it to a Project Template?</label>
+            <div class="input-group">
+                <div class="input-group-prepend">
+                    <span class="input-group-text"><i class="fa fa-fw fa-project-diagram"></i></span>
+                </div>
+                <select class="form-control select2" name="project_template">
+                    <option value="0">- No -</option>
+                    <?php
+
+                    $sql_project_templates = mysqli_query($mysqli, "SELECT * FROM project_templates WHERE project_template_archived_at IS NULL ORDER BY project_template_name ASC");
+                    while ($row = mysqli_fetch_array($sql_project_templates)) {
+                        $project_template_id_select = intval($row['project_template_id']);
+                        $project_template_name_select = nullable_htmlentities($row['project_template_name']); ?>
+                        <option value="<?php echo $project_template_id_select; ?>"><?php echo $project_template_name_select; ?></option>
+
+                    <?php } ?>
+                </select>
+            </div>
         </div>
     </div>
-</div>
+    <div class="modal-footer">
+        <button type="submit" name="add_ticket_template" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Create Template</button>
+        <button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
+    </div>
+</form>
+
+<?php
+require_once '../../../includes/modal_footer.php';
diff --git a/admin/ticket_template.php b/admin/ticket_template.php
index a371d075..b1b214e9 100644
--- a/admin/ticket_template.php
+++ b/admin/ticket_template.php
@@ -27,7 +27,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
     <div class="card-header py-2">
         <h3 class="card-title mt-2"><i class="fas fa-fw fa-life-ring mr-2"></i>Ticket Templates</h3>
         <div class="card-tools">
-            <button type="button" class="btn btn-primary" data-toggle="modal" data-target="#addTicketTemplateModal"><i class="fas fa-plus mr-2"></i>New Ticket Template</button>
+            <button type="button" class="btn btn-primary ajax-modal" data-modal-url="modals/ticket_template/ticket_template_add.php" data-modal-size="lg"><i class="fas fa-plus mr-2"></i>New Ticket Template</button>
         </div>
     </div>
     <div class="card-body">
@@ -120,5 +120,4 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
 </div>
 
 <?php
-require_once "modals/ticket_template/ticket_template_add.php";
 require_once "../includes/footer.php";
diff --git a/agent/modals/product/product_add.php b/agent/modals/product/product_add.php
index 51af4f00..c628516c 100644
--- a/agent/modals/product/product_add.php
+++ b/agent/modals/product/product_add.php
@@ -9,9 +9,12 @@ if ($type == 'product') {
     $type_icon = "fa-wrench";
 }
 
+$product_types_array = ['product', 'service'];
+
 ob_start();
 
 ?>
+
 <div class="modal-header bg-dark">
     <h5 class="modal-title"><i class="fas fa-fw <?= $type_icon ?> mr-2"></i>New <strong><?= ucwords($type); ?></strong></h5>
     <button type="button" class="close text-white" data-dismiss="modal">
@@ -19,7 +22,6 @@ ob_start();
     </button>
 </div>
 <form action="post.php" method="post" autocomplete="off">
-    <input type="hidden" name="type" value="<?= $type ?>">
 
     <div class="modal-body">
 
@@ -33,6 +35,27 @@ ob_start();
             </div>
         </div>
 
+        <?php if ($type) { ?>
+        <input type="hidden" name="type" value="<?= $type ?>">
+        <?php } else { ?>
+
+        <div class="form-group">
+            <label>Type <strong class="text-danger">*</strong></label>
+            <div class="input-group">
+                <div class="input-group-prepend">
+                    <span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
+                </div>
+                <select class="form-control select2" name="type" required>
+                    <option value="">- Select Type -</option>
+                    <?php foreach ($product_types_array as $type_select) { ?>
+                        <option><?= $type_select ?></option>
+                    <?php } ?>
+                </select>
+            </div>
+        </div>
+
+        <?php } ?>
+
         <div class="form-group">
             <label>Category <strong class="text-danger">*</strong></label>
             <div class="input-group">