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Fix Cron URL Key on recurring tickets

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johnnyq
2026-07-29 16:11:36 -04:00
parent bc64c9e3d1
commit 7245ff0650
4 changed files with 37 additions and 6 deletions
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3
cron/cron.php
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@@ -318,6 +318,7 @@ if (mysqli_num_rows($sql_recurring_tickets) > 0) {
$asset_id = intval($row['recurring_ticket_asset_id']);
$category = intval($row['recurring_ticket_category']);
$ticket_template_id = intval($row['recurring_ticket_ticket_template_id']);
$url_key = randomString(32);
$ticket_status = 1; // Default
if ($assigned_id > 0) {
@@ -342,7 +343,7 @@ if (mysqli_num_rows($sql_recurring_tickets) > 0) {
$ticket_number = mysqli_insert_id($mysqli);
// Raise the ticket
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Recurring', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, ticket_category = $category, ticket_recurring_ticket_id = $recurring_ticket_id");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Recurring', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_url_key = '$url_key', ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, ticket_category = $category, ticket_recurring_ticket_id = $recurring_ticket_id");
$id = mysqli_insert_id($mysqli);
applyTicketSla($id);