From 730c1f4df3dbb1eb99c020fc3c09f4589c3d9055 Mon Sep 17 00:00:00 2001 From: johnnyq Date: Wed, 3 Apr 2024 15:41:20 -0400 Subject: [PATCH] Feature: You can now create a ticket from a ticket template --- admin_ticket_template_edit_modal.php | 2 +- admin_ticket_templates.php | 11 +- client_tickets.php | 5 + post/ticket.php | 72 ++++++ ticket_add_from_template_modal.php | 334 +++++++++++++++++++++++++++ tickets.php | 16 +- 6 files changed, 426 insertions(+), 14 deletions(-) create mode 100644 ticket_add_from_template_modal.php diff --git a/admin_ticket_template_edit_modal.php b/admin_ticket_template_edit_modal.php index 4f34348b..4a49f6a4 100644 --- a/admin_ticket_template_edit_modal.php +++ b/admin_ticket_template_edit_modal.php @@ -64,7 +64,7 @@
- +
diff --git a/admin_ticket_templates.php b/admin_ticket_templates.php index 489fce83..dd277b4c 100644 --- a/admin_ticket_templates.php +++ b/admin_ticket_templates.php @@ -91,9 +91,6 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
- - Edit -
@@ -105,13 +102,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()")); - + diff --git a/client_tickets.php b/client_tickets.php index 9750c375..31c3a114 100644 --- a/client_tickets.php +++ b/client_tickets.php @@ -80,6 +80,10 @@ $total_scheduled_tickets = intval($row['total_scheduled_tickets']);
+ + From Template + +
Export @@ -312,6 +316,7 @@ $total_scheduled_tickets = intval($row['total_scheduled_tickets']); 0) { + while ($row = mysqli_fetch_array($sql_task_templates)) { + $task_order = intval($row['task_template_order']); + $task_name = sanitizeInput($row['task_template_name']); + $task_description = sanitizeInput($row['task_description']); + + mysqli_query($mysqli,"INSERT INTO tasks SET task_name = '$task_name', task_description = '$task_description', task_order = $task_order, task_ticket_id = $ticket_id"); + } + } + } + // Add Watchers if (!empty($_POST['watchers'])) { foreach ($_POST['watchers'] as $watcher) { @@ -852,6 +878,52 @@ if (isset($_POST['bulk_ticket_reply'])) { header("Location: " . $_SERVER["HTTP_REFERER"]); } + +// Currenly not UI Frontend for this +if (isset($_POST['bulk_add_ticket_project'])) { + + // Role check + validateTechRole(); + + // POST variables + $project_id = intval($_POST['project_id']); + + // Get a Ticket Count + $ticket_count = count($_POST['ticket_ids']); + + // Assign Tech to Selected Tickets + if (!empty($_POST['ticket_ids'])) { + foreach ($_POST['ticket_ids'] as $ticket_id) { + $ticket_id = intval($ticket_id); + + $sql = mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_id = $ticket_id"); + $row = mysqli_fetch_array($sql); + + $ticket_prefix = sanitizeInput($row['ticket_prefix']); + $ticket_number = intval($row['ticket_number']); + $ticket_subject = sanitizeInput($row['ticket_subject']); + $current_ticket_priority = sanitizeInput($row['ticket_priority']); + $client_id = intval($row['ticket_client_id']); + + // Get Project Name + $sql = mysqli_query($mysqli, "SELECT * FROM projects WHERE project_id = $project_id"); + $row = mysqli_fetch_array($sql); + $project_name = sanitizeInput($row['project_name']); + + // Update ticket & insert reply + mysqli_query($mysqli, "UPDATE tickets SET ticket_project_id = $project_id WHERE ticket_id = $ticket_id"); + + // Logging + mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Project', log_action = 'Edit', log_description = '$session_name added ticket $ticket_prefix$ticket_number - $ticket_subject to project $project_name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $project_id"); + } // End For Each Ticket ID Loop + } + + $_SESSION['alert_message'] = "You added $ticket_count Tickets to the project $project_name"; + + header("Location: " . $_SERVER["HTTP_REFERER"]); +} + + if (isset($_POST['add_ticket_reply'])) { validateTechRole(); diff --git a/ticket_add_from_template_modal.php b/ticket_add_from_template_modal.php new file mode 100644 index 00000000..dd6a7038 --- /dev/null +++ b/ticket_add_from_template_modal.php @@ -0,0 +1,334 @@ + diff --git a/tickets.php b/tickets.php index 90641d8d..d1287728 100644 --- a/tickets.php +++ b/tickets.php @@ -109,9 +109,17 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
- +
+ + +
+ + From Template + +
+
@@ -505,4 +513,6 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);