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Adding Tickets under client details now shows a selectable contact also when adding a ticket it will automatically choose the primary_contact of the client if none are selected

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johnnyq
2021-08-28 12:47:50 -04:00
parent 3a9ea1d67e
commit 735ccc2602
2 changed files with 31 additions and 1 deletions
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9
post.php
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@@ -4040,16 +4040,23 @@ if(isset($_POST['add_ticket'])){
$client_id = intval($_POST['client']);
$assigned_to = intval($_POST['assigned_to']);
$contact = intval($_POST['contact']);
$subject = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['subject'])));
$priority = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['priority'])));
$details = trim(mysqli_real_escape_string($mysqli,$_POST['details']));
if($client_id > 0 AND $contact == 0){
$sql = mysqli_query($mysqli,"SELECT primary_contact FROM clients WHERE client_id = $client_id AND company_id = $session_company_id");
$row = mysqli_fetch_array($sql);
$contact = $row['primary_contact'];
}
//Get the next Ticket Number and add 1 for the new ticket number
$ticket_number = $config_ticket_next_number;
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_client_id = $client_id, company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_client_id = $client_id, company_id = $session_company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = '$subject', log_created_at = NOW(), client_id = $client_id, company_id = $session_company_id, log_user_id = $session_user_id");