Fix some Ticket History gaps

2026-08-06 15:47:15 +00:00 · 2026-08-01 14:33:37 -04:00
parent cdb4a43b89
commit 75028ba09a
11 changed files with 163 additions and 10 deletions
--- a/cron/nightly_tasks.php
+++ b/cron/nightly_tasks.php
@@ -527,6 +527,8 @@ while ($row = mysqli_fetch_assoc($sql_resolved_tickets_to_close)) {
    syncTicketSlaClock($ticket_id);

    //Logging
+    logTicketHistory($ticket_id, "Automatically closed after $config_ticket_autoclose_hours hours with no activity");
+
    logAudit("Ticket", "Closed", "$ticket_prefix$ticket_number auto closed", $client_id, $ticket_id);

    triggerCustomAction('ticket_close', $ticket_id);