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Ticket status colours

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Standardize ticket statuses via function
This commit is contained in:
Marcus Hill
2024-03-24 10:12:02 +00:00
parent b47aba1d5a
commit 796ba6633e
3 changed files with 29 additions and 36 deletions
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12
client_tickets.php
View File

@@ -160,17 +160,7 @@ $total_scheduled_tickets = intval($row['total_scheduled_tickets']);
} }
$ticket_closed_at = nullable_htmlentities($row['ticket_closed_at']); $ticket_closed_at = nullable_htmlentities($row['ticket_closed_at']);
if ($ticket_status == "New") { $ticket_status_color = getTicketStatusColor($ticket_status);
$ticket_status_color = "danger";
} elseif ($ticket_status == "Open") {
$ticket_status_color = "primary";
} elseif ($ticket_status == "On Hold") {
$ticket_status_color = "success";
} elseif ($ticket_status == "Auto Close") {
$ticket_status_color = "dark";
} elseif ($ticket_status == "Closed") {
$ticket_status_color = "dark";
}
if ($ticket_priority == "High") { if ($ticket_priority == "High") {
$ticket_priority_display = "<span class='p-2 badge badge-danger'>$ticket_priority</span>"; $ticket_priority_display = "<span class='p-2 badge badge-danger'>$ticket_priority</span>";

13
functions.php
View File

@@ -1138,3 +1138,16 @@ function createiCalStrCancel($originaliCalStr) {
return $cal_event->export(); return $cal_event->export();
} }
function getTicketStatusColor($ticket_status) {
if ($ticket_status == "New") {
return "danger";
} elseif ($ticket_status == "Open") {
return "primary";
} elseif ($ticket_status == "On Hold") {
return "success";
} elseif ($ticket_status == "Auto Close") {
return "dark";
} elseif ($ticket_status == "Closed") {
return "dark";
}
}

14
ticket.php
View File

@@ -77,17 +77,7 @@ if (isset($_GET['ticket_id'])) {
$ticket_feedback = nullable_htmlentities($row['ticket_feedback']); $ticket_feedback = nullable_htmlentities($row['ticket_feedback']);
$ticket_status = nullable_htmlentities($row['ticket_status']); $ticket_status = nullable_htmlentities($row['ticket_status']);
if ($ticket_status == "New") { $ticket_status_color = getTicketStatusColor($ticket_status);
$ticket_status_display = "<span class='p-2 badge badge-danger'>$ticket_status</span>";
} elseif ($ticket_status == "Open") {
$ticket_status_display = "<span class='p-2 badge badge-primary'>$ticket_status</span>";
} elseif ($ticket_status == "On Hold") {
$ticket_status_display = "<span class='p-2 badge badge-success'>$ticket_status</span>";
} elseif ($ticket_status == "Auto Close" || $ticket_status == "Closed") {
$ticket_status_display = "<span class='p-2 badge badge-dark'>$ticket_status</span>";
} else {
$ticket_status_display = "<span class='p-2 badge badge-secondary'>$ticket_status</span>"; // To be removed
}
$ticket_vendor_ticket_number = nullable_htmlentities($row['ticket_vendor_ticket_number']); $ticket_vendor_ticket_number = nullable_htmlentities($row['ticket_vendor_ticket_number']);
$ticket_created_at = nullable_htmlentities($row['ticket_created_at']); $ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
@@ -262,7 +252,7 @@ if (isset($_GET['ticket_id'])) {
<div class="card card-body"> <div class="card card-body">
<div class="row"> <div class="row">
<div class="col-9"> <div class="col-9">
<h3><i class="fas fa-fw fa-life-ring text-secondary mr-2"></i>Ticket <?php echo "$ticket_prefix$ticket_number"; ?> <?php echo $ticket_status_display; ?></h3> <h3><i class="fas fa-fw fa-life-ring text-secondary mr-2"></i>Ticket <?php echo "$ticket_prefix$ticket_number"; ?> <span class='p-2 badge badge-<?php echo $ticket_status_color; ?>'><?php echo $ticket_status ?></span></h3>
</div> </div>
<?php if ($ticket_status != "Closed") { ?> <?php if ($ticket_status != "Closed") { ?>
<div class="col-3"> <div class="col-3">