diff --git a/post/ticket.php b/post/ticket.php
index 57986b27..2749badc 100644
--- a/post/ticket.php
+++ b/post/ticket.php
@@ -620,6 +620,12 @@ if (isset($_POST['bulk_close_tickets'])) {
 
     // POST variables
     $details = mysqli_escape_string($mysqli, $_POST['bulk_details']);
+    $private_note = intval($_POST['bulk_private_note']);
+    if($private_note == 1){
+        $ticket_reply_type = 'Internal';
+    } else {
+        $ticket_reply_type = 'Public';
+    }
 
     // Get a Ticket Count
     $ticket_count = count($_POST['ticket_ids']);
@@ -642,13 +648,13 @@ if (isset($_POST['bulk_close_tickets'])) {
             // Update ticket & insert reply
             mysqli_query($mysqli,"UPDATE tickets SET ticket_status = 'Closed' WHERE ticket_id = $ticket_id");
             
-            mysqli_query($mysqli,"INSERT INTO ticket_replies SET ticket_reply = '$details', ticket_reply_type = 'Internal', ticket_reply_time_worked = '00:01:00', ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id");
+            mysqli_query($mysqli,"INSERT INTO ticket_replies SET ticket_reply = '$details', ticket_reply_type = '$ticket_reply_type', ticket_reply_time_worked = '00:01:00', ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id");
 
             // Logging
             mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Close', log_description = '$session_name closed $ticket_prefix$ticket_number - $ticket_subject in a bulk action', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_id");
 
             // Client notification email
-            if (!empty($config_smtp_host) && $config_ticket_client_general_notifications == 1) {
+            if (!empty($config_smtp_host) && $config_ticket_client_general_notifications == 1 && $private_note == 0) {
 
                 // Get Contact details
                 $ticket_sql = mysqli_query($mysqli,"SELECT contact_name, contact_email FROM tickets 
diff --git a/ticket_bulk_close_modal.php b/ticket_bulk_close_modal.php
index 13555988..51fa9c3b 100644
--- a/ticket_bulk_close_modal.php
+++ b/ticket_bulk_close_modal.php
@@ -9,10 +9,20 @@
             </div>
             <div class="modal-body bg-white">
 
+                <input type="hidden" name="bulk_private_note" value="0">
+
                 <div class="form-group">
                     <textarea class="form-control tinymce" rows="5" name="bulk_details" placeholder="Enter closing remarks"></textarea>
                 </div>
 
+                <div class="form-group">
+                    <div class="custom-control custom-checkbox">
+                        <input type="checkbox" class="custom-control-input" id="bulkPrivateCheckbox" name="bulk_private_note" value="1">
+                        <label class="custom-control-label" for="bulkPrivateCheckbox">Mark as a Private</label>
+                        <small class="form-text text-muted">If checked the contact and any watcher will not be informed</small>
+                    </div>
+                </div>
+
             </div>
             <div class="modal-footer bg-white">
                 <button type="submit" name="bulk_close_tickets" class="btn btn-primary text-bold"><i class="fas fa-gavel mr-2"></i>Close</button>